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Top Skills:
AIAudit LoggingCompliance FrameworksIdentity And Access Management (Iam)Role-Based Access Control (Rbac)Webflow
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
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Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads cybersecurity sales across Canada by building and coaching a sales team, developing regional go-to-market strategy, managing territories, quotas, pipeline, forecasts, and customer relationships. Drives new business, revenue growth, executive engagement, partner collaboration, and retention of existing customers. Requires cybersecurity sales leadership, strong C-level negotiation, recruiting and coaching experience, financial and strategic acumen, CRM forecasting discipline, and partner ecosystem development.
Top Skills:
AIArmisCRMServicenow Ai PlatformVeza
Manage daily marketplace operations including product catalog quality, seller compliance and onboarding, financial processing (commissions, invoicing, reconciliations), supplier coordination, customer support incident management, and cross-functional process improvements to drive operational efficiency and marketplace growth.
JOB DESCRIPTION
- Maintain product catalog quality through product validation, content review, recalls, and issue resolution.
- Support seller operations, including compliance reviews, documentation, account configuration, and operational communications.
- Process marketplace financial activities, including commissions, invoicing, purchase orders, reconciliations, transaction reporting, and payout support.
- Coordinate supplier onboarding, monthly business reviews, feature testing, and operational improvements.
- Assist new sellers with onboarding, account activation, payment setup, KYC reviews, and invoicing inquiries.
- Support customer service by monitoring marketplace communication channels, creating and managing incidents from customer emails, and dispositioning order and product concerns to the appropriate teams for resolution.
- Maintain accurate records and identify opportunities to improve marketplace processes and operational efficiency.
- Collaborate cross-functionally to support marketplace growth and achieve business objectives.
- Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, E-Commerce, Logistics, Finance, Accounting, International Business, Management Information Systems, Industrial Engineering, or a related field preferred; equivalent relevant professional experience may be considered.
- Excellent communication skills in English (B2+ or higher) and ability to collaborate across functions and geographies.
- 2–3 years of relevant experience in eCommerce, marketplace operations, customer support, supply chain operations, or a similar operational role required
- Experience in eCommerce, marketplace operations, customer support, or supply chain operations preferred.
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication and customer service skills.
- Proficiency with Microsoft Office, particularly Excel; experience with marketplace platforms such as Mirakl is a plus.
- Ability to manage multiple priorities in a fast-paced environment with a high level of accuracy and attention to detail.
Benefits:- This is a hybrid position based in Ultra Park II, Lagunilla (Heredia). On-site presence is required only when necessary, such as for meetings, trainings, or collaborative activities, in alignment with the company’s telework agreement, which currently requires employees to work on-site three (3) days per week)
- Private Medical Insurance
- Asociacion Solidarista
- Life Insurance
- Personal Day Off
Sysco Jersey City, New Jersey, USA Office
Jersey City, United States
Sysco New Brunswick, New Jersey, USA Office
New Brunswick, United States
Sysco New York, New York, USA Office
New York, United States
Sysco Queens, New York, USA Office
Queens, United States
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