Media Operations Technician

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
NBCUniversal is home to a Media Operations Center team that is a group of innovative and highly skilled technicians that oversee the inbound and outbound digital delivery of NBC Universal content. The Media Operations Center team is responsible for ensuring content is sourced, prepared, and fulfilled to outlets such as cable networks, online destinations, Peacock, and more. In this role you will be part of a 24x7 driven and highly motivated team that supports the fulfillment of media content to NBCUniversal's distribution outlets.
As a Media Operations Technician, you will be responsible for a hybrid skillset that encompasses all aspects of the digital supply chain: source content QC, encode, edit, and delivery to clients. This role requires focus, attention to detail, communication skills and determination to execute and distribute assets properly and in a timely manner while maintaining the department goal of 99.999% reliability and availability.
Responsibilities:

• Maintain on-air continuity by completing all content needed for broadcast inclusive of long-form, short-from, promos, commercials, and graphics according to NBC Universal's automated material management system knows as the "Make-list".
• Learn and perform all technical processes and technologies in the Media Operations Center as well as additional processes and technologies created in the future.
• Support NBC Universal's Program Operations, On-Air Marketing and Programming departments with all their ingest, transcode and QC needs.
• Perform metadata verification and creation on inbound NBC Universal content to prepare it for distribution to broadcast networks, NBC Uni's own streaming platform, Peacock, as well as all secondary outlets.
• Learn and verify technical specifications of inbound and outbound content to confirm inbound content is meeting the specifications of NBC Uni as well as outbound content meeting the specifications of our clients.
• Able to perform real time, long-form, high resolution, quality control screening of NBC Uni content to identify legal, technical, and even creative issues that will be communicated back to providers and ensure all technical aspects are compiled to meet FCC/NBCU specifications.

Qualifications
Requirements:

• High school diploma and relevant certification or associate degree in Media or Communications or equivalent relevant professional experience
• Must be willing and able to view all NBC Universal content including that considered to be mature in nature

Desired Characteristics:

• A track record of meeting or exceeding performance expectations
• A punctual, hardworking, disciplined, and dependable individual
• Experience working in long form and/or short form QC
• Experience in video streaming services
• Knowledge and understanding of various digital formats, codecs, and industry standard tools
• Knowledge and understanding of digital broadcast and production technical systems, standards and processes
• Detail oriented, respectful, and motivated team player with good communication skills and a positive attitude
• Ability to multi-task and balance numerous priorities in a deadline-oriented environment
• Ability to learn new technologies
• Proven ability to solve problems under pressure
• Experience working with both PC and MAC computer systems
• Bilingual - English and Spanish a plus

Additional Requirements:

• Must be willing and able to work on any shift including overnights, swing, or weekends, sometimes on short notice, in support of the 24/7, 365 operations
• Must have unrestricted employment authorization in the US
• Must apply via NBC Universal career site to be considered
• Must be 18 years or older
• Must be willing to submit to a background investigation
• Hybrid:Must be willing to work in Stamford, Connecticut. Must be willing and able to adhere to onsite strategy driven by company expectations. This role will contribute hybrid, generally contributing from the office 3x a week, from Stamford, CT.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $60,000
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].