Why Work at SMA America
At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy.
But we’re not just transforming power — we’re empowering people.
We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt.
Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.
POSITION OVERVIEW
- The Medium Voltage Engineer is responsible for performing warranty repairs, technical support, and testing of internal SMA Medium Voltage products.
- This role supports customers through field work, remote troubleshooting, and collaboration with internal service, quality, and supplier teams while ensuring safe and compliant operation of medium and high voltage equipment.
PRIMARY DUTIES / RESPONSIBILITIES
- Safely commission, troubleshoot, repair, and analyze medium voltage transformers and components in the field, via email, telephone, and on site visits
- Develop detailed knowledge of SMA medium voltage transformer products and associated SMA or third party accessories sold by SMA
- Maintain accurate inventory counts of spare parts provided by SMA
- Regularly work with high voltage DC, three phase power, high AC voltage, and related SMA product software and firmware
- Collaborate cross functionally with the Global Service Organization, Quality, and Suppliers to provide customers with Root Cause Analysis of failures
- Maintain clear and timely communication with customers regarding RCA status and resolution progress
- Maintain a high level of customer satisfaction while striving to reduce field service costs
- Perform maintenance activities in accordance with SMA product maintenance manuals on assigned customer sites
- Support customer contractual obligations related to service and maintenance
- Work weekends and or nights as required based on customer site requirements
- Perform other duties as required or assigned
REQUIRED TRAINING
- Bachelor’s degree in a technical field preferred, or equivalent relevant experience
- Basic Medium Voltage Diagnosis Testing Certification from an accredited facility preferred
REQUIRED PROFESSIONAL EXPERIENCE
- Minimum of five years of field experience working on medium voltage systems or components as an electrician, journeyman, or engineer
- Minimum of three years of experience in electrical, electronic, or network communications
- Minimum of three years of experience working directly with medium voltage equipment
- Prior experience performing cold weld patch repairs and field transformer repairs
- Experience with pad mounted transformers, medium voltage terminations, and switchgear operation preferred
- Prior experience in the solar energy industry strongly preferred
OTHER SPECIALIZED SKILLS
- Knowledge of solar and or alternative energy markets preferred
- Knowledge of the National Electric Code preferred
- Excellent verbal and written communication skills across all organizational levels including customers, integrators, and suppliers
- Proficiency in English, both written and verbal, required
- German and or Spanish language skills a plus
- Proficiency with Microsoft Office Suite including Word, PowerPoint, and Excel strongly preferred
- Strong analytical and problem solving skills
- Ability to safely work with medium and high voltage electricity
- Ability to work nonstandard business hours occasionally to support customer service contracts
- Ability to train others effectively in both field and classroom environments
- Ability and willingness to travel extensively within the United States and occasionally internationally
LANGUAGE REQUIREMENTS
- English proficiency required
WE OFFER
- Compensation of $40 to $45 per hour, dependent upon experience
- Field based remote role supporting customer sites in Texas.
- Comprehensive benefits including health, dental, and vision coverage
- 401(k) plan with company match
- Paid time off and company holidays
- Opportunities for technical training and professional development
- Collaborative, safety focused, and technically driven work environment
- Opportunity to work with a global organization supporting critical energy infrastructure
Our EEO Policy
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.
Our Privacy Policy
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.
If you have any question regarding our privacy policy, please contact us at [email protected]
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