Messaging Engineer

Messaging Engineer

As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

Our Technology Infrastructure Team engineers and operates the foundational technology platforms that power our firm’s applications and businesses. Our disciplines span a broad array of technologies from datacenter infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business. We also deliver end-user technology solutions to support the evolving collaboration and productivity needs of our global teams. Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment.

As a Messaging Engineer on our global Collaboration Technology Engineering team, you will be responsible for designing, implementing, and maintaining technology solutions that improve our global organization’s ability to collaborate effectively across regions and time zones.

Specifically, you will:

• Manage the Exchange 2016/2019 infrastructure, including upgrades, patching, backup and migration
• Manage Proofpoint Email Gateway and MTA services, including configuration, monitoring, and troubleshooting to ensure secure email delivery
• Manage and administer M365 services including Exchange Online, SharePoint Online and OneDrive
• Administer and optimize Symphony and Slack to ensure seamless communication
• Integrate Exchange Online, Symphony and Slack, with third-party services and internal apps/bots
• Implement and enforce policies to adhere to security, compliance, corporate strategy and industry best practices
• Ensure service resilience, data backup and recovery processes for all critical services
• Document and maintain operational procedures, configurations, and architecture diagrams
• Stay current with emerging technologies and trends in email and collaboration tools, identifying opportunities to improve our environment and service offerings
• Lead the development of a collaborative and productive culture by introducing innovative capabilities that enhance user collaboration and productivity

If you enjoy working with people to understand their collaboration and productivity needs, then this might be the role for you. We are looking for someone who enjoys working with people to understand their collaboration and productivity needs, who is also an active listener who enjoys brainstorming and adopting user feedback to implement innovative firmwide solutions. Specifically, you should have:

• Bachelor’s degree in computer science, information technology, or a related field
• 7-10 years of experience working with Exchange environments, including Office 365 and Exchange Online
• Strong knowledge of Proofpoint Mail Relay and email security best practices
• Proven experience in designing and architecting Exchange infrastructures
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills, with the ability to work effectively in a global team environment
• Ability to work independently and as part of a team in a fast-paced environment
• Commitment to the highest ethical standards

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

• Fully-paid health care benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color and the LGBTQ+ community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match and more

Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit www.Point72.com/about.

The annual base salary range for this role is $200,000-$250,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.