Mgr Network Engineering (70001273)

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Altice USA is seeking a Manager of Network Engineering to lead the design, deployment,
and support of Managed Wi-Fi solutions for Multi-Dwelling Units (MDUs). This role ensures
reliable, high-performance connectivity for residents and property managers through
advanced Wi-Fi technologies. The Manager will oversee engineering activities related to
network architecture, implementation, and ongoing support for MDU environments,
working closely with internal teams and external partners to deliver best-in-class managed
Wi-Fi services.
Responsibilities
Manage a team of network engineers responsible for designing and deploying
Managed Wi-Fi solutions for MDUs.• Oversee end-to-end implementation of MDU Wi-Fi projects, including site surveys,
RF planning, network design, hardware configuration, and installation support.• Ensure network performance, security, and reliability through proactive monitoring
and troubleshooting.• Collaborate with property owners, developers, and internal stakeholders to define
technical requirements and deliver tailored solutions.• Support integration of Wi-Fi services with Altice's core IP network and backhaul
infrastructure.• Maintain documentation for network designs, configurations, and operational
procedures.• Assist in vendor evaluations and product selection for Wi-Fi hardware and
management platforms.• Provide escalation support for complex issues and ensure timely resolution.• Work closely with key business partners responsible for installation, maintenance,
and Tier 1-3 support to ensure seamless service delivery and operational
excellence.• Drive continuous improvement in deployment processes and customer experience.
Key Performance Indicators (KPIs)• Deployment Timeliness: Complete MDU Wi-Fi installations within agreed project
timelines (e.g., 95% on-time delivery).• Network Uptime: Maintain service availability at or above 99.9%.• Customer Satisfaction: Achieve property manager and resident satisfaction scores
of 90% or higher.• Issue Resolution: Resolve escalated network issues within SLA (e.g., 24-48 hours).• Cost Efficiency: Deliver projects within budget while optimizing resource utilization.
Qualifications
• BS/BA degree in a technical discipline or equivalent work experience.• 10+ years of experience in network engineering, with at least 5 years focused on
Managed Wi-Fi deployments and support.• Experience managing or supervising technical teams.• Strong knowledge of Wi-Fi technologies (802.11 standards), access point
deployment, and wireless network design.• Experience with Open Wi-Fi frameworks and RXG (Ruckus Cloudpath or similar
gateway solutions).• Familiarity with managed Wi-Fi platforms and cloud-based network management
tools.• Understanding of IP networking fundamentals, VLANs, DHCP, DNS, and routing
protocols.• Experience with Cisco or Ruckus networking equipment preferred.• Ability to interpret site plans and perform RF planning for multi-unit environments.• Excellent communication and project management skills.
Relevant Certifications• Preferred:
o CWNA (Certified Wireless Network Administrator)
o CWDP (Certified Wireless Design Professional)
o CCNA or CCNP (Cisco Certified Network Associate/Professional)
o CompTIA Network+
o PMP (Project Management Professional) - a plus for project oversight
o Open Wi-Fi and RXG platform experience certifications (vendor-specific)
Travel Requirements• Ability to travel up to 30-40% as needed for site surveys, deployments, and
troubleshooting across MDU properties
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
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Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $133,661.00 - $190,944.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: New Jersey