Microsoft Solutions Consultant – BizApps

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Microsoft Digital Innovation Group (MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across the modern Microsoft technology stack.
The Microsoft Solutions Consultant (MSC) will be responsible for supporting the pre-sales motions of the Microsoft Digital Innovation Group around Dynamics and Power Platform. This role focuses on pre-sales activities, including Microsoft partner engagements and service offerings.
The Microsoft Solutions Consultant is expected to spend time interfacing and building relationships with existing and potential SHI customers, the SHI Microsoft sales team and other internal support organizations. They will assist in the adoption, education, advisory services, and effective use of Microsoft solutions. The Microsoft Solutions Consultant must be a continuous learner and curious about current and future Microsoft Business Applications.

Role Description

• Build and maintain relationship with Microsoft Customer Technical Specialists

• Identify gaps in the market and spot opportunities to drive customer SHI value

• Lead internal training sessions on Microsoft Business Applications from engineering and sales perspectives

• Engage with Microsoft support resources to ensure efficient and accurate communication with customers 

• Consult on Microsoft BizApps solutions, implementation, and adoption strategies

• Develop demos for popular Microsoft use cases to drive professional services engagements, licensing upsells, and customer adoption

• Deliver Microsoft Partner-led pre-sales engagements around BizApps initiatives

• Achieve technical and administrative Microsoft Certifications as needed

• Documentation and updates of opportunities within corresponding SHI internal tools

 
Behaviors and Competencies

• Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.

• Critical Thinking: Can integrate and synthesize information from various sources to inform strategic decision-making and problem-solving.

• Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.

• Presenting: Can effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Training: Can take ownership of complex training initiatives, collaborate with others to design and deliver effective training programs, and drive results in skill enhancement.

• Willingness to Learn: Can apply new learning to daily work, encourage and facilitate learning in others, and actively make changes to work based on feedback.

• Detail-Oriented: Can oversee multiple projects, maintaining a high level of detail orientation, identifying errors or inconsistencies in work, and ensuring accuracy across all tasks.

• Customer Service: Can take ownership of complex customer service initiatives, empathize with customers, collaborate with team members, tailor solutions to their unique needs, and drive customer satisfaction results.

• Research: Can take ownership of extensive research projects, ensuring thorough investigation and accurate data collection.

• Time Management: Can manage time effectively, accurately estimate the time required for specific tasks, balance multiple tasks, and help others in improving their time management skills.

• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.

Skill Level Requirements

• The ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate

• The ability to create, manage, and interpret interactive data visualizations and reports to support business decision-making and strategic planning - Intermediate

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate

• Expertise in designing, implementing, and managing cloud-based solutions to optimize performance, scalability, and cost-efficiency - Intermediate

• Proficiency in financial optimization methodologies to optimize cloud financial management, enabling organizations to achieve a balance between cost, speed, and quality - Intermediate

• Comprehensive knowledge in the design, operation, and maintenance of data centers to ensure high availability, security, and efficiency of IT infrastructure - Intermediate

• Skill in creating detailed 2D and 3D engineering models using CAD software to visualize and simulate designs for various engineering projects - Intermediate

• Capability to accurately compile and manage Bills of Materials (BOMs) to ensure all necessary components are listed for manufacturing and assembly processes - Intermediate

Other Requirements

• Completed Associate’s Degree in Computer Science, Engineering, or a related field, or relevant work experience

• Advanced certification required within first 90 days of SHI employment

• 5+ years of experience with virtualization (hypervisors, server, and desktop virtualization)

• 5+ years of experience with high availability architectures and clustering solutions

• Ability to travel up to 10%

• Ability to work flexible hours

Advanced certification required within first 180 days of SHI employment:

• Microsoft Certified: Power Platform Functional Consultant Associate, OR 

• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate, OR 

• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, OR 

• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate 

Ongoing Certification Requirements: 

• Acquire accreditations and meet other training requirements throughout the lifetime of the role 

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The estimated annual pay range for this position is $100,000 - $190,00 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status