As a Mission Operations Engineer, you'll deploy and integrate technology solutions, train users, enhance product features, and ensure seamless customer operations with up to 50% travel involved.
About Nominal
Nominal is building the connected test and operations platform powering the world's most advanced hardware systems, from spacecraft and autonomous vehicles to next-generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development, so they can move faster without sacrificing safety or precision. We're a fast-moving team that owns problems end-to-end, works across disciplines, and thrives at the intersection of hardware and software.
We serve top-tier commercial and defense customers, from autonomy leaders like Anduril and Shield AI to next-generation aerospace teams like Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports, alongside mission partners within the U.S. Navy and U.S. Air Force on programs where failure isn’t an option. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed. Our team draws from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.
As a Mission Operations Engineer, you'll bridge Nominal's software with real-world applications, becoming an indispensable advisor to our customers. You'll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise. Your work will transform customer operations, enhance user experiences, and drive Nominal's technology to new frontiers.
🚀 About the role
- Deploy & Integrate: Take Nominal's tech to operation on the ground, tailoring solutions to fit our clients' high-stakes environments perfectly.
- Build Relationships & Business: You're not just deploying technology; you're growing Nominal's presence and impact and establishing deep, productive partnerships. You’re acting as an account manager and product expert, and important relational and technical capital is on your shoulders.
- Train & Support: You're on the front lines, making sure our users understand our products and can use them to their full potential.
- Enhance & Evolve: Your feedback loops are gold, turning user experiences into actionable insights for continuous product improvement.
- Solve & Streamline: See an issue? You're on it, with the autonomy to fix problems fast and keep our technology ahead of the curve.
- Be the Bridge: You're the vital link between Nominal and our customers, translating needs into solutions and ensuring seamless collaboration across all fronts.
🔍 We're looking for someone with
- Proven Engineering Expertise: 4+ years of professional experience, and have worked in the trenches of hardware engineering. You have firsthand experience in environments like propulsion test stands, satellite mission operations, or flight testing. Your resume says, "I've built and tested the future."
- Technical Sharpshooter: Your intellectual curiosity drives you to solve complex problems. You think in systems and see the big picture, yet you're all about nailing the details. You have a strong intuition for the math and physics our customers encounter daily.
- Communicator & Influencer: You articulate complex ideas with ease and confidence, steering conversations and projects with clarity and honesty.
- Dynamic Leader & Team Player: With a mix of humility, eagerness to learn, and empathy, you're a natural at leading and lifting those around you. You don't just spot problems; you solve them.
- Project Maestro: You have a solid track record of turning technical concepts into reality and managing the full cycle from planning to deployment.
- Ready to Roll: Up to 50% travel? No problem. You're ready to be where the action is, anywhere, anytime.
- Must be eligible to obtain and maintain a U.S. TS Clearance
⚡ Skills that supercharge us
- Customer-facing skills: Experienced consultant, customer success leader, and/or technical program manager
- In-Field Hardware Mastery: Proficiency with hardware engineering tools such as DAQs, DDS, Nix, RTOS, MCAP, H5, TDMS, LabVIEW, MATLAB/Simulink, and WinPlot.
- Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Influx, and Grafana. Familiarity with Spark, Arrow, Kafka, Beam, and Flink.
✨ Benefits/Perks
- 🏥 100% coverage of medical, dental, and vision insurance
- 🏖️ Unlimited PTO and sick leave
- 🍽️ Free lunch, snacks, and coffee
- 🚀 Professional Development Stipend
- ✈️ Annual company retreat
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
ITAR Requirements
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
CompensationThe base pay range for this role is $120,000 – $195,000 per year.
Top Skills
Arrow
Beam
Daqs
Dds
Flink
Grafana
H5
Influx
Kafka
Labview
Matlab
Mcap
Nix
Pandas
Python
Rtos
Simulink
Spark
SQL
Tdms
Winplot
Nominal New York, New York, USA Office
New York, NY, United States
Similar Jobs
Software
As a Mission Operations Engineer, you will deploy and integrate solutions, build relationships with clients, provide training, enhance products, and solve operational issues.
Top Skills:
ArrowBeamDaqsDdsFlinkGrafanaH5InfluxKafkaLabviewMatlab/SimulinkMcapNixPandasPythonRtosSparkSQLTdmsWinplot
Aerospace
The Engineer will support Axiom's EVA Program with training product development, flight operations interfacing, and mission integration tasks, requiring strong organizational and communication skills.
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Temporary Associate will assist customers by providing styling advice, enhancing their shopping experience, and driving sales through product knowledge and customer engagement.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
