Develop new, inactive, and cross-selling customer opportunities across Shipco’s logistics services. Responsibilities include prospecting, customer onboarding, account development, relationship management, cross-selling, CRM and sales reporting, sales team support, internal coordination, and marketing assistance. The role works with customers and internal departments to resolve issues, support retention, and transition developed accounts to local sales teams.
As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one-stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)
Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our NYC branch located in Elizabeth, NJ for an experienced National Customer Relations Account Executive.
We are looking for a candidate who is proactive, dynamic, highly motivated, reliable, and who understands and appreciates the importance of team effort. The candidate should also possess the ability to ‘think outside the box’, think and work outside their local market, and be aware of various time zones and regional norms for all parties involved.
The primary focus of this position is to identify, engage, and develop new, inactive, and cross-selling customer opportunities across all Shipco products. This role is responsible for qualifying prospects, facilitating customer onboarding, and nurturing accounts before transitioning them to local Sales teams for continued growth. Additionally, the position supports Outside Sales and Business Development teams by managing internal coordination and administrative tasks, allowing them to focus on customer relationships and revenue growth.
Key Responsibilities
- Customer Onboarding: Coordinate the onboarding of new customers, ensuring a smooth introduction to company services and solutions.
- Account Development: Identify new business opportunities through prospecting, lead generation, and customer engagement.
- Customer Relationship Management: Build and maintain customer relationships to support satisfaction, retention, and growth.
- Sales Support: Assist Outside Sales and Business Development teams with customer needs, sales initiatives, and account development.
- Cross-Selling: Identify opportunities to promote additional logistics products and services to new and existing customers.
- Sales Reporting & CRM: Maintain accurate customer records, monitor account activity, and support sales planning and reporting.
- Internal Collaboration: Work closely with Sales, Operations, Customer Service, and other departments to resolve issues and meet customer needs.
- Marketing Support: Assist with customer communications, marketing initiatives, and promotional activities.
Skills, Knowledge and Expertise
- A minimum of 1-3 years industry experience in export, import operations from a NVOCC or freight forwarder background is preferred – whether ocean/air or both.
- Experience in an inside or outside sales role is preferred.
- Must be proficient in Microsoft Word, Excel, and PowerPoint.
- Must have excellent typing skills.
- Must have excellent verbal and written communication skills.
- Must be detailed orientated, well organized, and skilled in the arts of multi-tasking, follow-up, and adherence to firm deadlines.
- Must be able to function equally well on an independent basis and as part of a team.
Benefits
We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.
We offer medical, dental, life, and vision insurance, STD, and LTD insurance. We also offer a flexible benefits account, an optional wellness program, and a matching 401(k) plan.
Shipco Transport is an equal opportunity employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.
About
Scan-Group is the holding firm for a group of companies spanning the shipping and logistics, technology, and leisure industry with its headquarters in Copenhagen, Denmark. The firm is private and 100% Danish-owned with a strong presence in Asia, Europe, and North America.
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Own cybersecurity sales strategy, executive relationships, pipeline, forecasting, and revenue across enterprise accounts. Drive expansion of Security, Identity, and Risk SaaS solutions by engaging CISOs and other senior executives, developing account plans, coordinating cross-functional teams, and advising customers on threat landscapes, compliance obligations, and security modernization. Requires strong enterprise SaaS sales performance and expertise in security architectures, risk, and compliance.
Top Skills:
AIChallengerCybersecurityIdentity And Access ManagementMeddpiccRisk ManagementSaaSSecurity Operations (Secops)Value Selling
Artificial Intelligence • Big Data • Healthtech • HR Tech • Machine Learning • Software • Big Data Analytics
Own revenue and quarterly quota for the Central region’s 1,000–9,999 life segment. Build and grow relationships with benefits brokers, consultants, general agents, and employers; activate partners; manage strategic advisor relationships; close complex deals; and shape territory strategy with cross-functional sales partners.
Top Skills:
AI
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead end-to-end execution of a 12+ initiative product security program, managing cross-team dependencies, vendor procurement, BAU security operations, and executive reporting. Maintain roadmap and tracking in Jira/Confluence, drive procurement/POCs, produce executive-ready metrics, and establish program cadence to ensure timely remediation and predictable delivery.
Top Skills:
Ai And Machine LearningCi/CdCloud-Native SecurityConfluenceDevsecopsIdentity And Access Management (Iam)JIRAScmVulnerability Management
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
