Network Cloud Operations Engineer (Tech Ops)

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Our challenge

We are seeking an experienced Network Cloud Operations Engineer to support the deployment, configuration, and ongoing operations of AWS network infrastructure. The successful candidate will be responsible for building and maintaining secure, reliable, and high-performing network connectivity across cloud and on-premises environments. This role requires strong expertise in AWS cloud networking and Cisco network engineering, along with hands-on experience in cloud-to-cloud connectivity, hybrid networking, application network integration, troubleshooting, network change management, monitoring, incident response, and performance optimization.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New York, NY is $115k - $120k/year & benefits (see below).

The Role

Responsibilities:

• Design, deploy, configure, and support AWS network infrastructure across production and non-production environments.
• Establish and maintain secure connectivity between:
• AWS accounts and VPCs
• AWS and other cloud platforms
• AWS and on-premises data centers
• AWS and enterprise application environments
• Configure and manage AWS networking services, including:
• Amazon VPCs
• Subnets and route tables
• Internet gateways and NAT gateways
• VPC peering and AWS Transit Gateway
• AWS Direct Connect and Site-to-Site VPN
• Network Load Balancers and Application Load Balancers
• Route 53 and DNS services
• Security Groups and Network ACLs
• VPC endpoints and AWS PrivateLink
• Support application teams with network integration, connectivity requirements, traffic flows, routing, DNS, and security configurations.
• Design, configure, and troubleshoot Cisco routing and switching infrastructure.
• Manage hybrid connectivity using technologies such as BGP, IPsec VPN, VLANs, routing protocols, and WAN technologies.
• Monitor network infrastructure and proactively identify performance, availability, capacity, and security issues.
• Investigate and resolve complex network connectivity, routing, latency, packet loss, and application access issues.
• Participate in incident response, root-cause analysis, problem management, and service restoration activities.
• Plan, coordinate, and implement network changes in accordance with established change management processes.
• Assess the impact and risk of proposed network changes and prepare implementation and rollback plans.
• Maintain network diagrams, configuration documentation, operational procedures, and troubleshooting guides.
• Perform network performance tuning and capacity planning.
• Collaborate with cloud architects, security teams, application teams, DevOps engineers, and data center operations teams.
• Support infrastructure automation and standardization using Infrastructure as Code and configuration management tools.
• Ensure AWS network infrastructure aligns with security, compliance, availability, and operational standards.
• Participate in on-call rotations and provide operational support for critical systems.

Requirements:

• 7–10 years of experience in AWS cloud networking and network operations.
• Strong hands-on experience deploying and operating AWS network infrastructure.
• Proven experience supporting hybrid cloud and on-premises network environments.
• Strong Cisco networking experience, including routing, switching, WAN, VPN, and network troubleshooting.
• Solid understanding of:
• TCP/IP, the OSI model, subnetting, CIDR, DNS, DHCP, NAT, and IP addressing
• BGP, OSPF, and other routing protocols
• High availability and network redundancy
• Firewalls, proxies, load balancing, and network security principles
• Network monitoring, logging, and performance management
• Experience with AWS connectivity services, including Direct Connect, Site-to-Site VPN, Transit Gateway, and VPC peering.
• Experience troubleshooting connectivity between AWS, on-premises data centers, and enterprise applications.
• Proficiency with network diagnostic tools such as Wireshark, tcpdump, traceroute, ping, nslookup/dig, and VPC Flow Logs.
• Experience with ITIL-based incident, problem, and change management processes.
• Strong documentation, communication, analytical, and problem-solving skills.
• Ability to work effectively in a fast-paced, 24x7 operational environment.
• Cisco certification, such as CCNP or CCDE.
• AWS certification, such as:
• AWS Certified Advanced Networking – Specialty
• AWS Certified Solutions Architect – Professional
• AWS Certified Solutions Architect – Associate
• Experience with Infrastructure as Code tools such as Terraform or AWS CloudFormation.
• Knowledge of AWS networking automation using Python, Bash, or similar scripting languages.
• Experience with AWS CloudWatch, VPC Flow Logs, AWS CloudTrail, and AWS Network Firewall.
• Familiarity with network management and observability tools such as SolarWinds, Splunk, Datadog, Grafana, or Prometheus.
• Experience with SD-WAN, SASE, zero-trust networking, or enterprise network security.
• Experience with Kubernetes networking and containerized application environments.

Preferred, but not required:

• Familiarity with additional cloud platforms, such as Microsoft Azure or Google Cloud.
• Experience designing or operating multi-account AWS landing zones.
• Knowledge of compliance and security frameworks relevant to cloud infrastructure.
• Experience developing reusable network automation scripts and operational tooling.
• Exposure to large-scale enterprise network transformation or cloud migration initiatives.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.
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S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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