Network Infrastructure Summer Intern - NY

Network Infrastructure Summer Intern - NY 

Start / End Date: June 16 to Aug 29, 2025 (11-week internship) 

Team: Information Technology/Network Infrastructure 

Location: Brooklyn & Queens, NY 

About Achievement First: 

Achievement First serves 15,000 students in 41 schools in five communities across  Connecticut, New York, and Rhode Island. All our students come to us through blind lottery. The  majority are Black, Latinx, and children from low-income families who will be the first in their  families to graduate from college. The mission of Achievement First is to deliver on the promise  of equal educational opportunity for all of America’s children. We know that every child— regardless of race, zip code, or economic status—deserves access to great schools. For more  information about the Achievement First mission, model, our schools and team, please visit our  website at www.achievementfirst.org. 

Summary 

The Information Technology (IT) Intern is a key member of Achievement First’s IT Team and will  help projects around the network infrastructure for all our charter schools. The Intern will work  closely with the other members of Team IT but will report directly to the designated Intern  Manager for the Network team. The ideal candidate is an intelligent, driven, personable, and  hard-working individual with a “whatever it takes” approach to accomplishing goals. 

Responsibilities of the IT Intern will include but are not limited to: 

• Overall 
• Must be customer-service oriented and willing to learn new techniques
• Able to create and maintain documentation using Google Docs and Sheets
• Able to organize and inventory Technology equipment and tools 
• Must follow directions and be detail oriented to ensure the accuracy of work
• Punctuality is a must. Expect to work 40 hours per week on a full-time schedule
• Technology Infrastructure 
• Ability to troubleshoot hardware, software, and wireless network issues o Provide tier one technical support for wireless, LAN, WAN, etc. 
• Engage in moderate physical activity as needed for moving technology  equipment 
• Staff Support 
• Support the IT team to provide troubleshooting and training for a growing network  of 500+ staff members 

Skills and Characteristics 

• A high degree of tech literacy 
• Acute attention to detail 
• Must have strong communication skills, both written and oral
• Ability to multitask, has strong organization and prioritization skills 
• Have the desire to work in a fast-paced, highly disciplined, but sometimes unpredictable  school environment 
• Must take direction well and be motivated self-starter with the ability to work  independently and “own” projects 
• Maturity, humility, strong work ethic, sense of humor, and roll-up-my-sleeves attitude 

Educational Background and Work Experience 

• Current undergraduate/recent college graduate with a major or minor in an IT-related  discipline or having at least 1-year hands-on technical support experience 
• Demonstrated experience working successfully in a tech troubleshooting capacity
• Experience with Windows Operating Systems and Wi-Fi issues 

Requirement for applying: 

Candidates must reside within the region of this internship (New York) or plan to relocate at their  own expense prior to the start date. This is an on-site role that requires regular in-person  presence at schools and/or offices across the region. Achievement First does not provide  relocation assistance for this position. 

Compensation 

Interns will receive an hourly wage of $17 per hour and some transportation benefits.