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TIAA

Nuveen Technology & Investment Operations - Head of Strategy and Business Enablement, MD - Based in London / New York

Posted 2 Days Ago
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Hybrid
New York, NY, USA
Expert/Leader
Hybrid
New York, NY, USA
Expert/Leader
Leads Nuveen’s long-term technology, AI, data, and operations strategy, translating enterprise priorities into roadmaps, investment plans, and measurable outcomes. Advises the CIO and senior executives, drives cross-functional transformation programs, identifies opportunities for AI and automation, establishes governance and KPIs, manages strategic risks, and leads a high-performing global team. The role also develops Board and Executive Committee communications and aligns technology, operations, data, and investment functions to support growth and operational excellence.
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Reporting to the EVP & CIO of Nuveen Technology and Investment Operations, the Head of Strategy and Business Enablement is responsible for defining and driving the long-term technology, AI, data and operational strategy that supports Nuveen’s growth and competitive position as a global asset manager.


Working closely with the OCOO, CIO and senior leadership, the role translates enterprise priorities into a forward-looking strategy and roadmap, ensuring technology, data, operations and investment are aligned to deliver business value, innovation and operational excellence.


Key Responsibilities:

• Define and drive the long-term technology, AI, data and operations strategy in alignment with Nuveen’s enterprise priorities.

• Partner with senior Technology & Operations business leaders to translate strategic priorities into actionable roadmaps and investment plans.

• Lead the integration of technology, data and operational strategies across the global organisation.

• Identify and scale opportunities using AI, automation, advanced analytics and modern data capabilities to improve efficiency, innovation and business value.

• Lead strategic programmes and initiatives that support organisational transformation, growth and scale.

• Act as a trusted adviser to the CIO and senior leadership, providing insight, challenge and recommendations on strategic priorities.

• Develop executive-level communications and materials, including Board and Executive Committee presentations and updates.

• Establish appropriate KPIs, financial measures and governance to track delivery against strategic objectives.

• Proactively identify strategic risks, dependencies and opportunities, escalating issues and recommending solutions where appropriate.

• Lead, develop and motivate a high-performing team.


Qualifications & Experience Required

• 10+ years of relevant experience, including senior leadership responsibility in asset management, investment management or a comparably complex financial services environment.

• Demonstrated experience developing and executing enterprise-level technology, data, operations or transformation strategy.

• Strong understanding of how technology, data and operations support an investment business and create commercial value.

• Experience applying AI, automation, advanced analytics and modern data capabilities to practical business opportunities.

• Proven delivery of complex, cross-functional transformation programmes across multiple functions, businesses or geographies.

• Established track record of working with C-suite executives and preparing materials for Boards, Executive Committees or equivalent governance forums.

• Experience translating strategy into execution through roadmaps, investment prioritisation, governance, KPIs and measurable outcomes.

• Experience leading senior teams and influencing effectively in a global, matrixed organisation.

• University degree preferred.


Competencies Required

• Strategic thinking and the ability to connect technology investment to enterprise and commercial outcomes.

• Executive presence, judgement and influence with senior stakeholders.

• Strong understanding of asset management, investment operations and the global regulatory environment.

• Ability to operate across strategy and execution, balancing long-term vision with delivery discipline.

• Excellent communication skills, including the ability to simplify complex topics for senior audiences.

• Collaborative leadership style with the ability to build alignment across technology, operations, data and business teams.

• Financial acumen and experience measuring the value and performance of strategic investments.

• Intellectual curiosity and awareness of emerging technology and industry developments.

Additional Information

Career Level: 11PL


This role requires no regulatory designation.


Nuveen is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.


Nuveen offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.  


Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking

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Company Overview

Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world’s largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit www.nuveen.com to learn more about us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

HQ

TIAA New York, New York, USA Office

730 Third Ave, New York, NY, United States, 10017

TIAA Hackensack, New Jersey, USA Office

Hackensack, United States

TIAA Iselin, New Jersey, USA Office

Iselin, United States

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