NY MD Lead

ABOUT ROCKET DOCTOR

Rocket Doctor is a digital health platform and marketplace that breaks down obstacles limiting access to quality, comprehensive, and cost-effective healthcare. Our proprietary software equips doctors with the tools to run successful independent practices in virtual and hybrid in-person models of care, enabling them to provide tailored support to patients in rural and remote communities as well as patients on Medicaid, across the United States, with an initial focus on California, New York, and Maryland. 

Leveraging large language models, AI/ML and wireless medical devices, Rocket Doctor is bridging the healthcare divide, connecting patients to equitable and accessible healthcare regardless of age, location, or financial status. 

We believe that every person deserves equal access to quality healthcare and are looking for a team member who is motivated to learn, grow, and innovate, while making a meaningful difference. Since launch, we have enabled more than 300 MDs to provide care to more than 700,000 patient visits across Canada, and over 30 MDs to provide care to more than 6000 patients across the United States. 

Notable Highlights:

• We recently joined the team at Rocket Doctor AI (formerly Treatment.com AI), becoming a publicly-traded company in the Spring of 2025.
• Selected as a clinical partner for a CVS Health Foundation-funded grant for supporting senior care in New York City and a New York Healthcare Foundation grant for inner-city care of marginalized patients.
• Won contracts to become in-network with Aetna, Humana and Emblem Health in NY State

This is your opportunity to join our rapidly growing start-up early, so we can work together to bring high-quality care to millions of patients across the United States and beyond.

DESCRIPTION:

Rocket Doctor is looking for a New York–licensed physician who wants to combine clinical expertise with leadership in a fast-growing digital health company. This is an ideal role for someone who loves clinical medicine but also wants to grow into physician leadership, operations, and digital health strategy.

As our New York Physician Lead, you’ll help shape how virtual care is delivered across the state - mentoring new physicians, refining workflows, and ensuring smooth onboarding and credentialing.

This role typically requires 4 hours per week, with variability during promotional periods, physician onboarding surges, or new state launches.

You will join the U.S. MD Lead team (USMDL), collaborating to assist new physicians within Rocket Doctor while generally helping to grow and optimize the medical side of the company through strategic planning. 

• The primary objective of the New York MD Lead is to help develop Rocket Doctor’s brand across the State of NY, monitoring physician credentialing and onboarding. 
• The New York MD Lead will also be responsible for working with the US provider success and credentialing teams to help answer questions, discuss RD with their colleagues promoting the platform, and familiarize new MDs with the EMR and extensions, ensuring MDs are well-prepared to see patients after on-boarding
• The New York MD Lead will lead recruiting, pitches and answering questions from physicians who are thinking of joining or onboarding on the platform in NY State. 
• The New York MD Lead will need to be available asynchronously and occasionally synchronously on Slack - both the corporate and physician facing sides - in order to help support RD full-time staff with relevant issues that may from time to time arise
• The New York MD Lead is expected to maintain active clinical engagement on the Rocket Doctor platform, typically 1–2 clinics per month, in order to stay closely connected to the physician and patient experience.
• The New York MD Lead will work with the broader USMDL group to help develop and continually improve our US physician handbook
• The New York MD Lead will provide feedback to the leadership team regarding the protocols, duties and responsibilities of the practice of medicine on the platform and how to improve the system, with a specific focus on NY State
• This position will also provide an opportunity based on performance, to earn pay bonuses and greater responsibilities / promotions as Rocket Doctor grows as a company

DUTIES / REQUIREMENTS:

• Hold an active license to practice medicine in NY State, as well as Board Certification in at least one discipline in the United States
• Be organized, positive and uplifting. The New York MD Lead is a representative of Rocket Doctor and is an exemplar of how we expect physicians working on our platform to perform and interact with patients and Rocket Doctor staff
• Maintain the standard of professionalism established by your state’s licensing body as well as inform Rocket Doctor if you have any formal outstanding professionalism complaints
• Troubleshooting and planning around emerging roadblocks and challenges in NYS
• Proactive management of the MD journey
• Knowledge of EMR, RD’s extensions as well as privacy requirements in the USA (HIPAA)
• Business and tech savvy acumen
• Engagement with the physician leadership team, as well as product development team for process improvement initiatives
• Maintain a professional and respectful relationship with all RD staff and patient correspondence
• Ability to work with confidential company information

SUCCESS IN THIS ROLE LOOKS LIKE:

• New NY physicians moving from signed → credentialed → first clinic efficiently
• Pitch sessions completed reliably and on schedule
• Clear, responsive communication with Provider Success and Credentialing
• Reduction in onboarding friction and physician confusion
• Strong physician engagement and retention in NY

WORK / TRAVEL:

• Position is remote in the U.S. Must be able to adequately perform the above duties with reasonable accommodation. Requirements to be adjusted quarterly.

Equity Statement

We are committed to fostering an inclusive, equitable, and accessible environment, where everyone feels valued, respected and supported, with a workforce and group of suppliers that reflect the diversity of our community. We particularly encourage women, black people, indigenous peoples, people of color, and members of the LGBTQIA community to apply.