NYC Workplace Manager

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

As the NYC Workplace Manager, you will be the heartbeat of our Manhattan office, ensuring smooth day-to-day operations and creating a productive, welcoming environment for employees and visitors. You will work closely with global teams and support local leadership, playing a key role in maintaining our high-performance culture. 

Please note this is a hybrid position. Minimum 4 days in office per week(Monday-Thursday).

Key Duties & Responsibilities 

• Oversee daily office operations, including facilities management, vendor coordination, and office supplies.
• Serve as the first point of contact for visitors, deliveries, and general inquiries.
• Coordinate meetings, events, and travel logistics for the NY team and visiting executives.
• Plan employee office events and team building activities.
• Maintain a clean, organized, and safe office environment in compliance with health and safety standards.
• Liaise with IT and HR teams to support employee needs and resolve issues.
• Assist with internal communications and employee engagement initiatives.
• Ensure alignment with global office policies and procedures.

Qualifications & Experience 

• 3+ years of experience in office/workplace management, administrative support, or operations.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, Zoom, workday).
• Ability to work independently and handle confidential information with discretion.

Benefits:

• 100% medical, dental and vision insurance, plus dependents

• Paid parental leave

• Pet insurance Discount

• Life insurance

• Commuter benefits

• 401(k)

• Employee Assistance Program