Office Assistant (ACT Team)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: The Assertive Community Treatment (ACT) Team is a unique and nontraditional licensed outpatient psychiatric clinic for individuals who have demonstrated a high service need with multiple hospitalizations, emergency room visits and difficulty maintaining stability in the community. ACT is a nationally recognized model and an evidence-based practice. The ACT Team serves the borough of Manhattan.

Schedule: Mondays, Wednesdays, and Fridays from 9:00 am to 2:00 pm

Pay: $17h

Office

• Maintain files, make copies
• Answer phones, greet and direct clients and visitors
• Perform missing client searches 
• Monitor office equipment
• Monitor office supplies and maintain inventory.

Billing

• Track authorizations dates and follow up with Manage Care Companies to ensure they are renewed on time
• Maintain monthly client contact logs
• Create new client files

ACT Team Member

• Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge
• Other tasks as required

Qualifications/Educational Requirements

• High school diploma or GED
• 1-year prior administrative experience

Skills, Knowledge and Abilities

• Strong communication skills, verbal and written

Computer Skills: To Perform this job successfully, an individual should be

• Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook

Physical Requirements

• Frequent phone computer use

Work Environment

• Office

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.  Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.