Office Experience Manager

The U.S. construction permitting process is a black box. Over 500,000 forms and 20,000 processes, yet 95% of cities use the same building code. Every permitting delay costs businesses revenue, stalls expansion, and disrupts construction schedules.
Founded in 2022 by builders, entrepreneurs, and industry experts, GreenLite eliminates permitting uncertainty for developers nationwide.
We combine AI-powered technology with an in-house team of registered architects, engineers, and city planners to deliver the fastest, most predictable path to permit approval. Our expert-led compliance process ensures plans are code-ready before submission, reducing revisions, delays, and costs.
GreenLite has raised $86M in venture funding from leading investors including Insight Partners, Energize Capital, Craft Ventures, LiveOak Ventures, Trust Ventures, and Chicago Ventures. National brands, including Walgreens, TD Bank, and Driven Brands, trust us to accelerate approvals, reduce risk, and unlock growth.

About the Role

We're looking for an experienced Office Experience Manager to be the operational backbone of our New York City headquarters located in the Soho neighborhood of NYC. This is a fully on-site role (Monday - Friday, 9am - 6pm) for someone who takes pride in keeping an office running smoothly, welcomes guests warmly, and proactively handles whatever the day throws at them. You'll be the go-to person for all things office - from stocking the kitchen to coordinating vendors, to making sure every conference room is ready to go.

Responsibilities

• Serve as the first point of contact for the GreenLite office: greet visitors, answer the front door, manage guest sign-in, and ensure a professional and welcoming reception experience

• Own day-to-day office operations: supplies, pantry, snacks, fridge restocking, and vendor coordination

• Keep shared spaces (conference rooms, common areas, and kitchen) clean, organized, and meeting-ready throughout the day

• Manage relationships with building management, cleaning crew, and other office vendors; handle maintenance requests and follow-ups

• Coordinate incoming and outgoing mail, packages, and deliveries

• Support scheduling and logistics for in-office meetings and events, including setup and breakdown

• Manage office inventory and place orders for supplies, snacks, and equipment as needed

• Assist the People team with onboarding logistics (desk setup, access badges, office orientation for new hires)

• Own basic office technology setup and troubleshooting, including Zoom rooms, conference room AV, printers, Wi-Fi connectivity, and plug-and-play devices

• Support and manage building access systems, including badge access and visitor entry tools

• Act as the first line of support for minor IT and facilities issues, escalating to external vendors when needed

• Handle ad hoc operational and administrative tasks as needed (you'll wear a lot of hats!)

Qualifications

• 3+ years of office management, facilities, or executive/administrative assistant experience

• Prior experience in a fast-paced startup or tech environment

• Strong interpersonal and communication skills (you're the face of the office!)

• Highly organized and proactive; you notice what needs to be done before being asked

• Reliable and punctual - this role requires regular on-site presence

• Comfortable with Google Workspace (Docs, Sheets, Calendar) and basic office tech, such as Zoom, conference room AV, Wi-Fi networks, and access control systems

• Ability to lift up to 30 lbs (for supply and delivery handling)

• Solutions-oriented mindset with a willingness to troubleshoot and learn new systems

• Experience or exposure to IT, network infrastructure, ISPs, or structured cabling is a plus

• Competitive Compensation - Generous base salary & access to our Employee Equity Program, so you can grow with us.

• Performance-Based Annual Bonuses - Rewards for high-impact results and contributions that move the needle.

• Premium Health Coverage - Comprehensive medical, dental, and vision insurance for full-time team members and their families.

• 401(k) Retirement Plan - Helping you invest in your future with smart saving options.

• Parental Leave - Generous parental leave for all parents to support your growing family.

• Wellness Support - Monthly Wellness Stipend and full access to Wellhub, Talkspace, & Teladoc for your physical and mental well-being.

• Weekly Team Lunches - Enjoy catered lunches every week in our NYC office. Great food, better company.

• Company-Wide Team All Hands - Held twice a year, fostering transparency, alignment, and inspiration.

• Team-Building Events - Regular opportunities to connect, collaborate, and celebrate as a team.

• Unlimited PTO - Flexible time off so you can recharge, travel, or take care of life as needed.

• Hybrid Work Environment – Our team thrives on collaboration, so we’re in the office 4 days per week. In the summer, from Memorial Day to Labor Day, we switch to a 3-day in-office schedule to give everyone extra flexibility.
  

GreenLite values people from all walks of life and professional backgrounds. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about the construction industry and want the opportunity to grow in your career, we encourage you to apply.
GreenLite is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.