Office Manager & EA

Location: New York, United States (Office) - Must be able to work fully onsite in NYC

On-Site | Full-time

Compensation: Competitive Compensation

Our client, a premier and highly influential accelerator supporting top-tier founders within the crypto and blockchain sectors, is seeking a high-performance Office Manager & Executive Assistant to join their team in New York City. Since 2020, the organization has backed over 300 startups collectively valued at over $15B, establishing itself as a dominant force in early-stage web3 and decentralized technology.

This dual-impact role requires an exceptionally organized, high-agency professional to manage day-to-day office operations for the NYC headquarters while providing direct, comprehensive executive support to leadership. Operating within a high-velocity environment alongside a team of elite industry veterans, the successful candidate will serve as the organizational backbone of the office, ensuring operational friction is eliminated.

Location: New York, NY (100% Onsite; remote work is not available for this role).

Key Responsibilities

Office Operations

• Environment Management: Maintain a pristine, highly organized, and welcoming office environment throughout the day, ensuring meeting rooms and common spaces are consistently guest-ready.
• Inventory Control: Proactively stock, organize, and manage office supplies, snacks, beverages, and kitchen inventory.
• Logistics & Deliveries: Oversee all incoming mail, couriers, packages, and logistics organization.
• Vendor & Facilities Relations: Serve as the primary point of contact for building management, cleaning crews, utilities, and external service providers.
• Resource Scheduling: Coordinate and manage calendars for shared office resources and dedicated meeting spaces.
• Team Support: Assist local leadership and team members with day-to-day operational coordination tasks.

Executive Assistant Support

• Calendar & Schedule Management: Masterfully manage complex calendars, scheduling requests, and multi-party meeting coordination for leadership.
• Travel & Itineraries: Coordinate comprehensive domestic and international travel arrangements, lodging, reservations, and detailed itineraries.
• Administrative & Personal Support: Handle ad-hoc administrative tasks, research, document preparation, and selective personal errands to maximize leadership efficiency.
• Workflow Tracking: Monitor action items, critical deadlines, and project follow-ups across multiple fast-moving workstreams.
• Communication Management: Assist with inbox sorting, guest logistics, and external stakeholder engagement.

• Organizational Excellence: Exceptional project management skills with a proven ability to juggle multiple competing priorities simultaneously without dropping details.
• High Communication Standards: Superior verbal and written communication skills coupled with strong interpersonal Polish.
• Discretion & EQ: High emotional intelligence, absolute discretion, and impeccable judgment when handling sensitive or confidential information.
• Execution Mindset: A proactive, self-starting approach with the ability to operate independently and anticipate operational needs before they arise.
• Geographic Commitment: Must be located in or willing to immediately relocate to New York City for full-time onsite operations.

Preferred Qualifications

• Prior experience in a fast-paced startup, venture capital firm, coworking space, high-end hospitality, or corporate events environment.
• A strong professional curiosity or baseline alignment with the startup ecosystem, venture capital, or emerging technology sectors.

Cultural Alignment (What Dictates Success)

• High Autonomy & Agency: This environment is built for individuals who do not require constant supervision or hand-holding. Candidates must excel at setting priorities and driving results independently.
• Execution & Hustle: Our client operates with a lean, builders-only philosophy. No task is too small, and a hands-on, low-ego attitude is required.
• Uncompromising Dedication: This role demands a high level of commitment, immense focus, and a drive to excel within a competitive, elite ecosystem. It is structured for career-oriented individuals prioritizing rapid professional growth.

• Elite Professional Network: Work alongside a high-trust, elite team of operators hailing from top-tier backgrounds (such as Meta, WhatsApp, Coinbase, and YC) and interact with some of the most ambitious founders in the world.
• Unmatched Exposure: Gain a front-row seat to the cutting edge of tech innovation, offering a powerful launchpad for a long-term career in venture capital, startups, or entrepreneurship.
• Uncapped Career Acceleration: The network, experience, and visibility gained in this role offer unique upward mobility within high-impact tech ecosystems.
• Compensation: Competitive Base Salary + Equity package commensurate with experience.

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

Commitment to Equality and Accessibility:

At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing [email protected].

MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting [email protected].