Manage administrative and operational functions of a neurology and behavioral health clinic: supervise front desk and clinical staff, maintain provider schedules and EHR accuracy, oversee insurance verification, prior authorizations, billing and claims, ensure HIPAA compliance, track performance, and support providers and patients.
A rapidly expanding neurology and behavioral health practice called in Yonkers, New York is seeking a highly capable Office Manager to oversee the administrative and operational functions of the clinic. This position plays a central role in keeping the practice organized, compliant, and running efficiently. The ideal candidate has experience managing a medical office environment and understands how scheduling, billing, insurance, and staff coordination all work together in a busy outpatient setting. This is a leadership role for someone who enjoys taking ownership of workflows, improving systems, and supporting both patients and clinicians.
Requirements
Oversee daily front office and administrative operations
• Supervise front desk, scheduling, and clinical support staff
• Maintain provider schedules and patient appointment flow
• Ensure accurate patient registration, documentation, and record management
• Manage insurance verification, eligibility, and prior authorization processes
• Oversee medical billing, claims submission, payment posting, and issue resolution
• Handle patient billing questions and insurance discrepancies
• Maintain HIPAA compliance and regulatory standards
• Coordinate communication between providers, billing teams, and administrative staff
• Track office performance, workflow efficiency, and revenue cycle activity
• Maintain EHR data accuracy and documentation standards
• Manage office supplies and administrative resources
• Address patient concerns and ensure a positive experience
• Provide administrative support to physicians, nurse practitioners, and leadership
Required Qualifications
• At least one year of experience managing a medical office
• Bilingual in English and Spanish
• Strong understanding of medical scheduling, insurance, and billing workflows
• Experience supervising staff in a healthcare setting
• Familiarity with EHR and medical billing software
• Ability to manage multiple priorities in a fast-paced clinical environment
• Strong organizational, leadership, and communication skills
• High attention to detail and problem-solving ability
Benefits
• Competitive salary based on experience
• Medical, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer contribution
• Long-term growth opportunity within a growing medical organization
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