Office Manager - Contract, 6 months

Company: Direct Agents
Location: NYC Office (On-site)
Schedule: 3 to 4 days per week, 9:00 AM - 6:00 PM
Duration: 6-month contract position
Compensation: $28-35/hr depending on experience

Direct Agents is seeking a dynamic Office Manager to join our People and Culture team for a 6-month contract position. As the backbone of our NYC office operations, you'll play a crucial role in creating an exceptional workplace experience for all employees while managing the day-to-day administrative and operational needs of our office.

This is an excellent opportunity for an experienced office management professional to make an immediate impact in a fast-paced, high-growth environment.

Facilities & Office Operations

• Oversee daily office setup and maintenance across all spaces including common areas, private offices, conference rooms, and kitchen facilities
• Monitor and maintain office inventory, ordering equipment and supplies within established budgets and procedures
• Coordinate communications regarding construction projects and facility maintenance activities
• Supervise janitorial operations and manage two part-time housekeeping staff members

Technology & Administrative Support

• Provide first-level IT support and troubleshooting while collaborating with our third-party IT vendor
• Manage equipment requests and maintain internal tech systems, including conference room technology
• Process employee travel requests and coordinate bookings
• Prepare and submit timely budget and expense reports to the Finance team
• Support administrative requests from the CEO as needed
• Handle various administrative and organizational tasks as business needs arise

Employee Experience

• Create and coordinate welcome packages for new hires, ensuring an outstanding first-day experience
• Support setup and live streaming for company meetings and events
• Serve as a friendly point of contact for package deliveries and office visitors

Required Experience & Skills

• 2+ years of office management, hospitality, or on-site operations experience
• Strong technical aptitude with office IT systems and ability to troubleshoot basic issues
• Experience collaborating with third-party vendors and service providers
• Exceptional organizational and prioritization skills with keen attention to detail
• Outstanding written and verbal communication abilities across multiple platforms (phone, email, Slack)

Personal Qualities

• Energetic team player who collaborates effectively across all departments
• Commitment to treating colleagues and external contacts with respect and kindness
• Thrives in high-growth, fast-changing environments
• Passionate about creating a positive, vibrant workplace culture
• Self-motivated with strong problem-solving abilities

• Start Time Requirement: Must be available to begin work at 9:00 AM to prepare the office for 9:30 AM operations
• Physical Requirements: Ability to handle office equipment, receive packages, and manage deliveries
• Location Requirement: Must reside within commuting distance of our NYC office for reliable daily attendance
• Reports to: People and Culture Team

Join a growing company where your contributions directly impact employee satisfaction and operational excellence. This role offers the opportunity to wear multiple hats, develop diverse skills, and play an integral part in maintaining our positive company culture.

Direct Agents is an equal opportunity employer committed to diversity and inclusion.