Office Manager

About Us

Almstead Tree & Shrub Care is a second-generation, family-owned arboriculture firm serving the NY, NJ, and CT tri-state area since 1964.

As a TCIA-accredited company, we are committed to environmentally responsible practices and to supporting our employees’ professional growth, safety, and quality of life.

Position Overview

We are seeking a highly organized and proactive Office Manager to lead daily office operations and serve as a key hub between our customers, field teams, and leadership.

This role combines operations management, customer service leadership, and administrative oversight.

What Success Looks Like (First 90 Days)

Office operations run smoothly with clear systems and accountability

Customer inquiries and follow-ups are handled promptly and professionally

Billing, accounts receivable, and collections processes are organized and improving

Administrative team is aligned, supported, and productive

Leadership has improved visibility into key reports and office metrics

Key Responsibilities

Oversee day-to-day office operations and administrative workflows

Supervise and support administrative staff

Serve as escalation point for customer inquiries

Support customer service and inside sales efforts

Assist with invoicing and oversee accounts receivable

Manage collections and key account follow-ups

Prepare client proposals and job documentation

Support onboarding logistics for new employees

Manage office supplies and vendors

Provide reporting and data tracking support

5–10+ years of office management or administrative leadership experience

Experience in a service-based or field operations environment preferred

Proven ability to manage multiple priorities

Skills & Competencies

Strong organizational and problem-solving abilities

Excellent communication and interpersonal skills

High attention to detail and follow-through

Proficiency in Microsoft Office (Word, Excel, Outlook)

Ability to lead and prioritize

Education

Associate’s or Bachelor’s degree in Business Administration or related field preferred

Equivalent experience will be considered

Compensation & Benefits

Salary: $85,000 – $95,000

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Opportunities for growth and advancement

Equal Opportunity Employer

Almstead Tree & Shrub Care is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.