Manage primary care office operations: maximize provider appointment capacity, reduce no-shows, coordinate patient flow, handle referrals and refill requests, collect co-pays, ensure excellent phone-based customer service, and support insurance/procedure compensation education for physicians.
Company Description
Additional Information
First MedCare is a Canarsie, Brooklyn based, top-rated multi-specialty medical practice offering quality care to patients throughout the New York City metropolitan area. The practice provides a broad array of services and treatment options, offering patients a full spectrum of care in one convenient location. At our state-of-the-art facility on Flatlands Avenue, patients receive the most advanced treatment options in Cardiology, Dentistry, Dermatology, Endocrinology, Gastroenterology, General Surgery, Gynecology, Ophthalmology, Pediatrics, Podiatry, Psychology, and Urology. In addition, our Urgent Care Center offers diagnostic services onsite for greater convenience and faster care.
First Medcare treats patients of all ages, from infants to seniors, for a continuum of care that evolves with the needs of each patient.
Job DescriptionAs Office Manager for our primary care department - responsibilities will include:
- Managing appointment access and availability- Ensuring all providers operate at maximum capacity, including their no-show rate.
- Providing excellent customer service with phones always answered and patients given the earliest opportunity to see the appropriate specialist.
- Ensuring patient requests for refills are answered and handled appropriately.
- Creating referral lists from the primary care doctors to identify patients that need to see a specialist.
- Ensuring that all no-shows as well as referrals are called and appointed.
- Assisting with educating the physician in which insurance companies will compensate properly for various procedures.
- Collecting co-pays.
- Coordinate patient flow and access to providers
- Previous experience as an Office Manager with a Community Medical Center or similar healthcare organization.
- Experience working with Medical Providers
- Bilingual a plus.
- Electronic Health Records Use
Additional Information
We offer:
- Excellent compensation
- 401K
- Generous vacation and holiday time
- Health benefits
- Flexible work environment
- Malpractice insurance
First MedCare Inc. New York, New York, USA Office
New York, NY, United States
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