Operations Associate - Intern (North America - University Students)

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS.
Our most valuable asset is our people .
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and
make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
Operations Associate - Intern
The Operations Associate Intern within ZS's Digital Marketing Services and Enablement (DMSE) team ensures quality and operational excellence for client solutions built on the Salesforce Marketing Cloud (SFMC) platform. Working closely with our Solutions team, this role applies industry best practices to deliver high-quality implementations while providing opportunities for professional growth in digital marketing.
What You'll Do:

• Ensure our client's digital campaigns/journeys, including email, SMS, and Mobile push are error free prior to
• Create and follow internal quality control and quality assurance processes while adhering to industry best practices.
• Ensure all aspects of campaigns/journeys are met by testing not only the look, but also the function of a campaign and validat ing all page elements such as links, videos, images, and page layouts.
• Resolve any issues found during the testing phase working side by side with all teams to maintain our client's brand quality standards.
• Gather data and learn how data is used in marketing campaigns/journeys to deliver on our one-to-one customer promise.
• Work with team members to create automations within SFMC's Automation Studio.
• Schedule the campaign/journey for deployment utilizing Salesforce Marketing Cloud.

What You'll Bring:

• Candidates should be pursuing a bachelor's or master's degree in Marketing, Digital Marketing, Business, Communications, or a related field with strong academic performance
• Excellent organizational skills and ability to manage multiple projects simultaneously
• Proficiency with Microsoft Office Suite, openness to learn new technologies and platforms
• Familiarity with email marketing platforms or marketing automation tools
• High motivation, good work ethic, maturity and personal initiative.
• Effective oral and written communication skills (fluency in English).
• Empathy, adaptability and emotional intelligence.
• Strong attention to detail, with a quality-focused mindset.
• Self-discipline for planning and organizing tasks.
• Aptitude for, and enjoyment of, working in teams.
• Interest in working with data and using analytics to drive decision making
• Experience with HTML, basic web technologies, or CRM systems/customer data management a plus

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com