Operations Associate

About the Role

Arthur is seeking a smart, resourceful, and highly organized Operations Associate to help scale and support our internal operations. You’ll play a pivotal role in making sure our company runs smoothly behind the scenes: owning core vendor relationships, driving compliance workflows, and helping our teams stay aligned and efficient as we grow. You’ll report directly to the Head of Operations and work cross-functionally across the company to implement lightweight, effective processes and systems. This is an ideal role for someone early in their career with sharp problem-solving skills and a strong bias for action, possibly with a background in consulting and/or entrepreneurship, who’s excited about joining a high-performance tech startup.

What you'll do

• Vendor and purchasing management: Manage relationships with our external vendors, track contracts, review performance, and maintain access controls and permissions across tools and systems.
• Internal operations and AI tooling support: Support and implement operational processes across functions—streamlining how we manage tools, projects, reporting, and communication. Help evaluate, implement, and drive adoption of AI-native tools and automations across the company, with a focus on measurable impact and continuous improvement.
• Compliance and risk project coordination: Own and maintain compliance checklists (i.e., SOC 2), support internal access reviews, and coordinate documentation for audits and certifications.
• Team enablement: Coordinate internal comms and updates from the leadership team, and drive alignment on cross-functional initiatives.
• Office and admin management: Oversee day-to-day office operations including space access, physical and digital security protocols, mail handling, and vendor coordination for workplace services.
• Event logistics and execution: Support planning and execution of company events: sourcing venues, coordinating vendors, managing run-of-show logistics, and ensuring smooth experiences for attendees

What we’re looking for

• 2–4+ years of experience in operations, consulting, and/or startup environments
• Exceptional organizational and communication skills
• Experience managing external vendors or contractors
• A strong analytical mindset and willingness to learn quickly
• Comfortable navigating ambiguity and prioritizing across competing needs
• Highly proactive with a bias toward action and iteration
• Entrepreneurial mindset, former founders or operator-types are encouraged to apply

You might also have (nice to have, not required)

• Experience in strategic consulting environments and looking to break into tech/startups, early-stage startups, and/or VC-backed companies
• Experience with SOC 2 compliance, spend audits, or access/security reviews

What to expect at Arthur

• Teammates who value curiosity, hard work, collaboration, and creative problem-solving -- and good swag
• A team of professionals who are passionate about our work and making a positive impact through AI
• A caring culture; we value and prioritize our team’s physical and mental health, encouraging and celebrating life outside of work
• Autonomy to pursue your role and interests with room to grow, with a team behind you that always has your back
• Joy, humor, and a little dose of healthy competition (in our business, we win as a team; on company game night, may the best Arthurian win…)

We offer

• Competitive compensation plus medical, dental, and vision insurance, and a 401K
• Our annual compensation range for this role is $90,000 - 110,000, based on your experience and how your skills align with role requirements.
• Equity in what we’re building together, backed by some of the most respected VCs in the industry
• A flexible learning and development budget: we’ll cover a masters in computer science, or support ways to learn and grow in the areas that matter to you
• Highly discounted fitness and wellness benefits
• Flexible PTO with vacation minimums, which we really want you to take and enjoy
• The ability to work in a flexible hybrid environment (from your home and in our office) with our team in NYC

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Arthur is an equal-opportunity employer; we believe strongly in front-end ethics: building a company and industry where strong performance and a positive human impact are inextricably linked. This reflects in our desire and commitment to build teams that comprise different backgrounds and experiences. Arthur provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.