Operations Analyst (Hybrid)

The Company  

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. 

The Role

As an Operations Analyst at Metropolis Technologies, you will serve as a key partner to the Senior Vice President of Operations, providing critical business support and insights to drive organizational success. Your role will encompass a variety of tasks aimed at enhancing operational efficiency, optimizing revenue, and supporting strategic initiatives across multiple locations.

Responsibilities

• Lead corporate compliance initiatives by collecting data, analyzing business trends, and identifying deployment gaps.
• Research and address underperforming locations and negative trends.
• Analyze market-specific business metrics to detect trends that could impact performance.
• Perform trend analysis to enhance operational and technological value.
• Evaluate customer portfolio profitability, margin opportunities, and deal compliance.
• Enhance revenue growth by reviewing and optimizing Parking.com pricing.
• Track deployment of our platform to maximize client value and promised cost savings.
• Develop tracking tools for KPI’s and OKR’s and provide regular updates to the SVP.
• Serve as liaison between SCP and Product groups to align on functionality needs and data requirements.
• Propose and implement process improvements, tracking their effectiveness across markets.
• Create weekly metric dashboards for operational guidance.
• Conduct rate analysis to enhance revenue at locations.
• Track deployment schedules to address potential delays and fill gaps.
• Assist in tracking client P&L and budget creation. Scrutinize P&L data to identify value or negative trends.
• Manage a tracking tool for fixed assets.
• Oversee Client AR with weekly follow-ups with the operations team
• Partner with Accounting and Finance to deliver accurate and timely financial statements, reports, and analysis.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations Management, or related field.
• Proven experience in operations analysis, financial reporting, and project management.
• Strong analytical skills with the ability to interpret complex data.
• Proficiency in data analytic techniques and tools.
• Excellent communication skills and the ability to create comprehensive reports and presentations.
• Experience with financial management and budgeting processes.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $85,000.00 to $122,000.00. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.