Oversee daily operations at a shelter site, ensuring compliance with NYC Department of Homeless Services, OTDA, fire safety, and agency standards. Manage administrative, fiscal, food service, transportation, security, physical plant, census, attendance, records, and front desk activities. Supervise onsite operations staff, security guards, and service providers; maintain adequate coverage; approve timecards and vacation requests; coordinate fire drills and client transportation systems; and support safe, clean, effective service delivery.
Overview
Operations Coordinator I
Non-Profit Supervisors Can Work Anywhere….The BEST Work with Us!
Salary: $67,510
A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area.
Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.
The Role
The Operations Coordinator I, is responsible for ensuring the safe and efficient operations of an agency Shelter site by managing and monitoring administrative, fiscal, food services, physical plant safety and security, and transportation systems. This position supports a positive environment of care for persons served by ensuring a clean, hazard-free, and supportive environment for the effective delivery of quality services. In addition, this position supervises the program operation team and provides support to the social service director and staff. This work is carried out in support of the mission and goals of Samaritan Daytop Village.
**Please Note: Candidates Must have FDNY F-80- Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems.**
ResponsibilitiesWhat You Will Do
- Ensures program adherence to Federal, State, and NYC Department of Homeless Service regulatory guidelines governing physical plant and fire/safety management.
- Manages and monitors program environment to ensure that regulatory guidelines and agency safety/security policies are followed and interpersonal and professional relationships remain positive.
- Manages and monitors daily operations, vehicle/transportation systems and client metro-card distribution, fire drills, children's school attendance and all building front desk activities. Maintain compliance with Health, Safety, and Risk Management Manual. Supervises onsite security guards, and visiting service providers for clients and agencies.
- Ensures all shelter units meet DHS and OTDA standards upon the client’s admission and shelter stay. Manage and update critical files as needed.
- Maintains program census and the status of all shelter units by monitoring client attendance, pass control, and the sign In and Out sheets and nightly roster. Ensures each family signs the nightly roster and their attendance is recorded in DHS Cares daily. Plus assists budget dept. with monthly reconciliation with Cares.
- Reviews and approves staff time cards and vacation requests by agency’s deadlines.
- Maintains adequate staff coverage at the assigned facility.
#li-onsite
QualificationsWho You Will Be
- Someone who has a High School diploma or Equivalent.
- At least Three (3) years of related management experience supervising staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city-operated organizations.
- FDNY F-80 Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems
- Ability to implement and monitor policy and procedure in accordance with agency guidelines.
- Knowledge of NYC Department of Homeless Services regulations of physical plant management, food services management, and fire safety management
Similar Jobs
Social Impact
Coordinates daily operations at a homeless shelter, ensuring compliance with NYC DHS and OTDA regulations, fire and physical safety, transportation, food services, security, front desk activities, client attendance records, and facility standards. Supervises operations staff, security guards, and service providers; maintains shelter census and files; approves timecards and vacation requests; supports staffing coverage and budget reconciliation.
Top Skills:
Nyc Dhs Cares
Social Impact
Coordinates daily operations for a homeless shelter site, including administrative, fiscal, food service, transportation, safety, security, fire drills, client attendance, census tracking, records, staffing coverage, timecards, and regulatory compliance. Supervises onsite operations staff, security guards, and service providers while maintaining safe, compliant, and supportive shelter environments.
Top Skills:
Dhs Cares
Social Impact
Coordinates daily operations at a homeless shelter, including regulatory compliance, physical plant safety, security, transportation, food services, client attendance, unit status, records, staffing coverage, timecards, and front-desk activities. Supervises the operations team, security guards, and service providers while supporting the social service director and maintaining compliance with NYC DHS, OTDA, fire safety, and agency policies.
Top Skills:
Dhs Cares
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
