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The Nature Conservancy

Operations Specialist

Posted Yesterday
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In-Office or Remote
Hiring Remotely in George Town
Mid level
In-Office or Remote
Hiring Remotely in George Town
Mid level
Supervise and coordinate an administrative operations team supporting Argentina and Southern Andes BUs. Ensure compliance with policies, manage HR transactions and onboarding, support budgeting and timesheets, liaise with Finance, Legal, IT and external advisors, implement process improvements, manage multi-variable projects, provide training and guidance, and maintain confidentiality.
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Location: Santiago, Chile or Buenos Aires, Argentina

What We Can Achieve Together:

The Operations Specialist for the Argentina and Southern Andes Business Units is responsible for coordinating a team which delivers administrative support to the TNC staff located throughout Argentina and Chile. The Operations Specialist supervises the operations team in providing guidance to assure strong service delivery to BU teams and rapid advance on projects based on extensive knowledge of internal policies and procedures.  They will interpret guidelines and analyze information to achieve results, improve workflow, and solve problems.  They will provide recommendations and targeted training related to the areas under management. This role provides support to all levels of staff on HR issues, working closely with the Regional HR Manager and HR team.  Additionally, they will work closely with all the functional areas within the region like Legal and IT as well as maintaining relationships with external accountants and attorneys.  The Operations Specialist must be comfortable working with ERP systems and resources utilized for the functional activity and will manage confidential information. They will support the Director of Finance and Operations in adapting processes and implement recommended practices in order to improve effectiveness.  The Operations Specialist will manage one or more administrative support staff based in different countries.

We’re Looking for You:

We are looking for you to bring vital skills to support the Argentina and Southern Andes business units, supporting our global strategy, having:

  • Strategic vision: Identify new opportunities ensuring the integration of stakeholders throughout processes and tasks while ensuring that business and finance are aligned to planning. They will bring the ability to integrate between different areas of the business, aligning results, objectives, purposes with the business while communicating adequately and making assertive decisions in times of crisis.

  • Analytical and holistic view: Has organizational vision followed by actions in other areas of the business. They are a team-building facilitator, with a view of the whole, communicating between managers and decision-makers, leading for Diversity, Equity and Inclusion (DEI) in congruence with all departments and TNC’s code of conduct.

Responsibilities & Scope:

  • Follows our Code of Conduct and demonstrates consistently our Values

  • Works toward meeting the strategic priorities of the program by developing and coordinating tactics for approved plans and completing day-to-day tasks.

  • Ensures programmatic commitments, TNC policies and procedures, financial standards and legal requirements are met and managed for compliance.

  • Reinforces consistency in the organization's policies and procedures and provides support related to relevant field. 

  • Acts independently within broad program goals to prioritize tasks in the absence of specific instructions and exercise independent judgment to identify and solve problems.

  • Implements and manages new initiatives that will ensure department and organization-wide goals and strategies are achieved.

  • Maintains confidentiality of sensitive information.

  • Acts independently within broad program goals to prioritize tasks in the absence of specific instructions and exercise independent judgment to identify and solve problems.

  • Demonstrates sensitivity in handling confidential information.

  • Ensures compliance with Conservancy policies and procedures, and external (donor/legal/IRS) requirements. Decisions may bind the organization financially or legally.

  • Manages projects with several variables - sets realistic deadlines, manages a timeline, and ensures accountability.

  • May participate in complex negotiations

  • Administers the HR transactions for the Argentina and Southern Andes Business Units, partnering with HR, WO, HROS and local management.

  • Supports the HR annual processes such as the merit review, performance partnerships, etc.

  • Ensures new staff understand the Business Unit and Region organizational structures, including contacts for onboarding and other contacts in Finance, IT, Legal, Contracts.

  • Teams with Finance staff to support annual budget and quarterly forecast preparation.

  • Monitors BU staff timesheet completion in order to avoid financial risks.

  • Manages BU Staff Delegations of Authority in coordination with Legal.

What You’ll Bring:

  • Bachelor's Degree and 4 years related experience or equivalent combination;

  • Experience coordinating projects;

  • Experience working across departments;

  • Fluency in Spanish and English;

  • Strong organization skills, accuracy, attention to detail and ability to manage multiple tasks;

  • Supervisory experience including setting objectives, managing performance, and conflict resolution;

Desired Qualifications:

  • Multi-lingual skills and/or multi-cultural experience appreciated.

  • Non-profit work experience considered a “plus”.

  • Excellent verbal and written communication skills.

Job Family: Operations

Internal Job Code: 700041

Salary Grade: 6

Who We Are:

The Nature Conservancy’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube   to hear stories from staff or visit  Glassdoor.

One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant’s unique experience. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and stay for the people.”

What We Bring:

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!
TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here.
We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.

Employees must submit their application by logging into Workday and applying via the Jobs Hub.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.


The successful applicant must meet the requirements of The Nature Conservancy's background screening process.
Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!
TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to [email protected] with Request for Accommodation in the subject line.

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