Abstraction Operations Coordinator

| Greater NYC Area

Flatiron’s mission is to improve lives by learning from the experience of every cancer patient. We do this by organizing the world’s oncology information and making it useful for patients, physicians, life science companies and investigators to use in order to accelerate research and improve the quality of care. We are building a disruptive, oncology-specific software platform that connects cancer centers across the country on a common technology infrastructure to address key healthcare challenges.

Much of the available, real-world clinical data is unstructured and stored across thousands of disconnected community clinics, medical centers and hospitals. We have a large team of abstractors - primarily nurses, tumor registrars and clinical research professionals - who help us convert unstructured data to structured data by extracting key data points from from clinical documents. Abstractors work remotely via our proprietary web-based software, where they abstract data across multiple diseases according to documented policies and procedures (P&Ps).

The Abstraction Operations Coordinator will interact closely with the remote abstractors as well as members of Clinical Abstraction, Finance, IT and People Ops teams and will report to the Manager of Abstraction Operations.

Responsibilities:

  • Oversee the abstractor onboarding workflow including: creating accounts, sending instructional emails, following up with candidates and fielding logistical questions
  • Assist in general management of the abstractor workforce, including: entering abstractor data and tracking progress, triaging and answering abstractor questions, monitoring abstractor availability, and offboarding
  • Support the Finance Team in the abstractor payroll process, including answering abstractor questions
  • Manage team calendars, assist with planning for recurring team meetings, and support travel scheduling/event planning for remote team members
  • Independently support special projects, as needed

Desired Skills and Experience:

  • 1-2 years in an operations or tactical role
  • Proficiency with Google Suite
  • Comfortable analyzing data with Excel and/or Google Sheets
  • Ease with learning new software systems/tools
  • Superior organizational skills and attention to detail
  • Ability to prioritize
  • Excellent communication skills (written & verbal)
  • Passionate about healthcare and the fight against cancer

Nice to have:

  • Startup experience
  • Healthcare experience
  • Experience with SQL


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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Flatiron Health is in the heart of the Flatiron District. Eataly is right downstairs and we oversee Madison Square Park.
200 5th Avenue, New York, NY 10010

Insider's spotlight

What’s the vibe like in the office?

The most exciting part of being in my company is solving a real problem at scale through serious collaboration. Oncologists, software engineers, statisticians, business folks, etc. all have to come to the table together, as equals, to figure this one out. And we are doing it.

Amy

Chief medical Officer

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineering

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
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