Agent Team - Operations Lead - New York
As Operations Lead / Business Manager, you will execute the operational and management tasks of a fast paced, high performing real estate agent team. You represent the team, serving as a member and point of contact to clients/customers, outside vendors, and the Compass community. Anticipating the needs of the team, you resolve operational and transactional issues before they arise, and delegate administrative and marketing tasks as required. Your expertise lies in your flexible approach to management, agility when coordinating multiple agents, and high volume operational output. You must be able to pivot between competing priorities and constantly think of ways to streamline the workflow and efficiencies of the team.
This position will not be a member of the Compass Employee Team. In this role you will be employed directly by an Agent Team that hangs their real estate license with Compass.
The Operations Lead / Business Manager Will:
- Evaluate key areas of responsibility and implement operational improvements, working with team to locate and execute best practices in structuring an efficient work flow
- Work closely and effectively with the lead agent(s) to keep him/her well informed of upcoming commitments and responsibilities and follow up as necessary
- Maintain and manage team drives, calendars, contacts, listings, social networks, and website
- Manage external requests and retrieve messages on behalf of the team, providing effective communication to both parties as appropriate
What We're Looking For:
- A minimum of 4 years of administrative support directly supporting executives
- Proficiency with Google suite of products (docs, sheets, slides) and Mailchimp
- Strong written and oral communication
- B.A / B.S degree or equivalent experience
- Excellent organizational and time management skills
- Strong interpersonal skills and ability to multitask in a fast paced environment
- Pleasant and professional demeanor at all times with great attention to detail
- Expectation of confidentiality on all business matters
This role will not be employed by Compass. Any compensation will be paid by the Agent Team.