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Business Production Manager

| Greater NYC Area
Welocalize enables brands to reach and grow global audiences through services and solutions for translation, localization, adaptation, and automation. We offer multilingual solutions to transform all content types for local audiences, at every step of our clients’ global business journey. We have 1,500 global team members across offices in North America, Europe and Asia dedicated to helping some of the world’s largest brands operate and succeed internationally.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Responsibilities:
The Production Manager is responsible for leading the successful planning, execution, tracking, delivery and closure of client projects. The Production Manager team lead will lead a team of project managers that works with the client to understand requirements and engages the global team in the fulfillment of these requirements, crafting client solutions based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork.
The following is a non-exhaustive list of responsibilities and areas of ownership of
Production Manager:
Supervision and leadership of project managers (including internal and external, direct and indirect reports)
Review of all intakes/approvals of large projects.
Responsible for Oversight of Projects/Status/Delivery Mailbox
Frequent Meetings with PMs
Monthly Report of Low Margin Projects (PM/Vendor/Language specific trends)
Weekly Meetings with stakeholders to Increase collaboration across functions
Responsible for Updating Management about Large /Complex Projects and/or Issues as they arise
Point of Escalation for PM team
Approve team members expenses and vacation Days
Manage induction, orientation and training of new team members
Develop Metrics for Triggering When to Hire New Project Manager
Responsible for Timely Management of Project Handover
Shadowing of PMs to Gain Understanding of Strengths & Weaknesses
Delegate Workload when PMs OOO (out of office)
Work with talent Manager to Assess Vendor needs
Responsible for Timely Project Closure & Issuing of POs
Ensuring profit of project is maintained through the management of margin.
Contribute to LS BU growth by closely working with Sr Dir of Client Services and other team members; perform additional tasks as required.
Additional Job Details:
REQUIREMENTS
Education Level
Bachelor's degree (B. A.) from a college or university in related field, or equivalent combination of education and experience.
Experience
Proven record of localization program management for Life Sciences.
Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
Proven Ability to lead large diverse teams, both local and remote.
Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends.
Demonstrated success at managing large accounts and/or projects.
Curiosity and creativity to question existing processes and approaches and innovate new ones.
Proven experience in development of processes and ideas. 
Experience in financial management and budget to actual management.
Customer relationship management and business development skills to drive organic growth.
Must be available to travel for work related commitments
5-10 years of relevant experience (team management, client management)
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Location

In the heart of Midtown with Skyline Bars, the infamous Times Square and timeless 5th Ave. Grand Central and The Empire State Building keep us company

What are Welocalize Perks + Benefits

Welocalize Benefits Overview

We provide medical, dental, vision, disability, accident, illness and hospital coverage. With paid time off, commuter benefits, referral bonuses and an employee assistance program we make sure to help in every area we can. Additionally we offer a paid week off from Christmas through New Years, office meals, after work happy hours, casual attire and the ability to work from home.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted On occasion .
Professional Development Benefits
Job Training & Conferences
Promote from within
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