The role

There’s not a better time to join Thirty Madison. We have four brands in market, we’ve grown our team and our business dramatically over the last year, and we have lots of exciting work ahead on our path to transform healthcare.  We’re looking for a mission-driven and analytical Chief of Staff to work closely with the Executive Office on strategic and tactical initiatives across the company.

In this role, you will operate as an extension of the Executive Office. You’ll provide strategic support to the Co-Founders and President on company level planning and organizational design and drive results through individual analysis and project management of various cross functional initiatives. You’ll dive into metrics and KPIs to identify areas of improvement and help ensure that teams across the company are aligned on company objectives. 

The ideal candidate is organized, entrepreneurial, and resourceful. We look for teammates who are curious, kind, and proactive and will challenge us at every turn. This is an incredible opportunity for someone who wants to assume a leadership role at a high growth healthcare company or is looking to start their own business someday by working directly with the company’s leaders on challenges that span functional areas.

This role reports to the Executive Office. 

You’re the right person for this role if you are:

• Able to effortlessly transition between big picture thinking and tactical execution - you’re equally at ease in high level brainstorming sessions as you are at creating a cross functional project execution plan
• A master communicator, able to motivate people, align interests, and wield influence with colleagues at all levels of the company
• A company leader, with experience coaching and developing leaders across an organization 
• An effective project manager with a track record of leading internal planning processes and driving an efficient company-wide operating rhythm 
• Ruthlessly analytical, with strong quantitative skills and an ability to glean actionable insights from data, yet able to recognize the limits of data and unafraid to use your judgement and trust your instincts
• A versatile problem solver who has a bias for action. You’re able to jump in to provide value to teams across the company, from growth to CX to operations
• Able to advise on confidential matters and maintain a high level of discretion
• Proactive, inquisitive, positive, and collaborative
• Comfortable working in ambiguity and executing against ambitious goals
• A team player with a hands-on mentality and a ‘no task is too small’ attitude
  

Some things you will work on:

• Lead annual planning workstream, partnering closely with company leaders to set goals, KPIs, and strategic initiatives and track progress throughout the year to ensure we remain on track 
• Provide strategic thought partnership to Executive Office and Leadership Team on their most pressing challenges 
• Lead planning, execution, and support of All Hands, leadership off-sites, and leadership meetings, including messaging and decks
• Conduct research to stay up to date on markets we currently operate in and those that are under consideration and help evaluate strategic opportunities, including industry partnerships and M&A 
• Craft and refine external and internal Executive Office communications, including board decks and board materials 
• Run point on a variety of special projects, such as new brand launches, strategic partnerships, and fundraising
•  
• You should have:
  

• 5+ years of high-performance experience in banking, consulting, operations, or similar role in a high growth company (healthcare experience a plus).  
• Strong analytical skills with the demonstrated ability to use data analysis to build actionable insights. Expertise in excel and building board level presentations and materials a must. 
• An ability to quickly get up to speed on new areas and a desire to operate outside of your comfort zone
• Excellent written and verbal communication skills with the ability to tailor them to varying audiences
• Experience and comfort interacting across levels of an organization, including senior management and investors
• An eye for detail as well as the ability to zoom out and see the bigger picture
• Strong project management skills with the ability to manage multiple projects and the desire to bring structure to undefined procedures

Passion for the Thirty Madison mission of expanding access to healthcare