Client Manager - Public Enterprise

| Greater NYC Area
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Unqork is an enterprise software company with a no-code application development platform that enables public agencies to digitize the management and delivery of public services across a broad spectrum of needs, including health and human services, infrastructure, operations, housing, and economic development. Whether its an application for benefits; complex, multi-stakeholder project management; permits; or public-safety licensing and inspections, Unqork enables end-to-end digitization and seamless integration with legacy IT systems. \

Unqork’s software-as-a-service (SaaS) technology uses an elegant drag-and-drop interface; visual data integration tools; and Excel-based calculations to develop applications that can be deployed in a few weeks or months, instead of years. The result is a radical transformation in the way public services are managed and delivered that improves the citizen experience, increases efficiency, and dramatically lowers costs. 

Some of the world’s largest insurance and financial companies already use Unqork to deploy entire products & applications without relying on costly development and maintenance of a code base. And we’re actively working with state and local governments across the country to bring Unqork to the public sector. Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals and has created an ‘elegant paradigm shift’ in the way enterprise companies and public agencies operate.


As good as our technology is, our team is what makes Unqork world-class. We seek dynamic, creative individuals who are excited to tackle massive problems at scale. 

What you’ll do:

As a Client Manager, you’ll work with our sales, designer, solutions architect and engineering teams to deliver innovative solutions that will enable us to win and grow business with new and existing clients.

  • Manage the scoping of work for initial implementations, including working with clients to develop the Unqork solution that meets their needs. 
  • Drive configuration, development, and build of proof-of-concept client solutions using Unqork’s platform.
  • Partner with the sales and engineering teams to develop and standardize innovative and client-facing capabilities to integrate into the product roadmap
  • Set high standards and relevant benchmarks to define business performance goals and strategies to achieve and measure success.
  • Identify actionable opportunities and design solutions that positively impact customer adoption.
  • Develop strong trusted advisor relationships with internal teams and key client stakeholders

About you:

  • You are resourceful, open-minded, analytical and enjoy solving complex problems
  • Focused on execution, organized and detail-oriented
  • You have excellent interpersonal skills, are diligent and self-motivated
  • You have an eagerness to learn and excel in a high-paced environment

What we're looking for: 

  • Bachelor's degree or equivalent practical experience, Master’s or advanced degree a plus
  • 6-10 years of experience in government operations; or at a consulting firm, financial services company, technology company, and/or in a technology-centric role
  • Demonstrated experience and comfort interacting with senior-level executives, sales leads, engineers, and product managers
  • Experience in data analysis and database querying (SQL or XLS expertise)

Preferred qualifications:

  • Experience in leading complex operational and strategic initiatives, with strong product and user experience exposure
  • Experience in practical business modeling
  • Ability to present to executives and communicate with a highly technical management team
  • Advanced experience in a management, technical or engineering field
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

We’re located in Union Square West: great food, a quick block away from the park, and a short walk to the N/Q/R/W, 4/5/6, L, B/D/F/M, and PATH trains.

An Insider's view of Unqork

How do you collaborate with other teams in the company?

Unqork encourages different teams to build creative solutions on a daily basis. Thomas and I have been working on a project together for the past few months, and most of our days consist of collaborating together in a fun and relaxed room, brainstorming to come up with innovative solutions to complex business problems.

Thomas Erlendson and Russell Epstein

Technical Specialist and Solutions Architect

What are Unqork Perks + Benefits

Culture
Volunteer in Local Community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Key Example is our Culture, Diversity and Inclusion Committee
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Pair Programming
Open Office Floor Plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly-Diverse Management Team
Diversity Manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Unqork provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance driven equity grants
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
16 weeks for primary caregiver and 12 weeks for secondary caregiver
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Lunch is catered every Tuesday and Thursday, while we have breakfast and snacks available daily.
Game Room
We have Pacman and a ping pong table!
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Tuesday and Thursday
Happy Hours
Happy hours are hosted once per week
Professional Development Benefits
Job Training & Conferences
Unqork offers employees professional development opportunities like Onsite training courses.
Tuition Reimbursement
Unqork recently launched a student loan payback program.
Diversity Program
Lunch and Learns
Unqork hosts lunch and learn meetings on occasion.
Cross Functional Training Encouraged
Promote from Within
Mentorship Program
Our mentorship program includes career mentoring and leadership mentoring
Customized Development Tracks
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