Director of Operations

| Greater NYC Area

As Director of Operations at Compass, you are a talented and sought after business professional, who is passionate about introducing technology to real estate and is excited to manage and continue to build a best in class Operations team while reporting directly to the General Manager of New York. You will ensure operational excellence, strategic planning, and enable the rapid growth of these vital teams. You will work closely with functional leaders in product, engineering, business development and finance teams in New York City.

At Compass You Will:

  • Lead cross-functional operations teams to ensure business success and seamless support for Compass’s agents and staff
  • Work with the local General Manager and the Regional President of the East Coast to drive key strategic decisions
  • Develop robust and scalable process for promptly fielding incoming requests from agents and ensure that issues are resolved thoroughly, with a strong customer-service mindset
  • Manage operational staff across multiple offices
  • Constantly iterate and improve our processes and effectively keep the organization abreast of improvements

What We're Looking For:

  • 10+ years of staff management experience, ideally in remote offices
  • Experience in business operations, business development or management consulting
  • Experience managing teams and multiple projects simultaneously
  • Salesforce or other relational database experience strongly preferred
  • MBA/advanced degree preferred, but not required
  • Strong strategic planning and management skills
  • Data driven decision maker with strong analytical thinking
  • Solution-oriented mindset and work approach
  • Excellent communicator who can effectively manage multiple stakeholders
  • Charisma and a natural ability to connect with others
  • Experience growing and managing teams and developing employees
  • Agile and organized working style to manage and consistently prioritize key initiatives
  • Creative problem-solving abilities and a glass-half-full mentality
  • Ability to empower and inspire the collective team
  • Passion to help build the future of real estate
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages

Location

90 Fifth Avenue, 3rd Floor, New York, NY 10011
90 Fifth Avenue, 3rd Floor, New York, NY 10011

What are Compass Perks + Benefits

Compass Benefits Overview

Enjoy premium health insurance, gym and tuition reimbursement, team events, and fun extras.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Compass provides daily catered lunch to all employees.
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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