Executive Assistant at Knotch (Greater NYC Area, NY)

| Greater NYC Area
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About Knotch
As the global leader in Content Intelligence, Knotch’s mission is to empower brands to unlock the true value of their content by using data-driven strategies. With the Knotch Content Intelligence Platform, companies conduct competitive research and measure the performance of their content in real-time. Through our unique ability to provide a 360-degree view of all your content, including paid and owned, Knotch allows companies to connect content to business outcomes to enhance brand, increase ROI and build audiences.

We’re proud of our team
We’ve been building our products since 2013, and our team has grown in size and in spirit. We’ve been humbly recognized in the top 12% of fastest growing companies in America by Inc! Since the Covid-19 pandemic we’ve become remote-first, and we plan to stay that way. We know that a flexible environment leads to a happy team as we’ve again been named a Best Place to Work four years running by Built In NYC and a NYC company with Best Perks + Benefits in 2021! If you’d like to speak with our recruiting team about the future of Knotch, feel free to connect with us on LinkedIn and learn about us further on our careers site.

Executive Assistant
Knotch is looking for a talented, driven, and obsessively-organized Executive Assistant in the NYC area to support our CEO, Anda Gansca, the executive team and our NYC HQ office operations. In this role, you will coordinate team-wide meetings, ensure the executive team stays organized, and help us move quickly by taking on administrative tasks and providing support for our day-to-day office operations.

This position is an incredible learning and growth opportunity. You’ll gain exposure to the workings of every part of our business, from marketing to revenue to general operations. You’ll interact regularly and build relationships with executives across various teams at Knotch. You’ll report directly to our SVP of HR & Legal, Tamika Bryant-Cromer.

How you'll add value at Knotch

  • CEO Support - Complete a broad variety of personal and organizational administrative tasks that facilitate the CEO’s ability to effectively lead the organization.
  • Office Management - Oversee all of our NYC office operations, including the reopening of the office this summer as an option for local employees. You’ll maintain proper stock levels of office and safety supplies, ensuring the office is operating within our COVID safety guidelines and protocols, and serve as the primary point of contact for building management regarding repairs, maintenance, and other related situations.
  • Team events - Assist in all aspects of producing team events (e.g., off-sites, conferences, team meetings, board meetings). This will include researching locations and travel costs, ensuring adherence to budget/expense report submittal, and also coordinating complex international and domestic travel arrangements for executives.
  • Executive Team Calendar Management - Assist in handling and prioritizing our executive team’s calendars as needed, keeping them well-informed of upcoming commitments and responsibilities, and following up as necessary
  • Varied administrative support - You’ll be an asset to both our executive team and our employees. You may coordinate and assist with various administrative duties and tasks as assigned including working on special projects or providing extra support to other teams

You'll be successful here if you

  • Bring at least five (5) years of experience as an executive/administrative assistant
  • Have planned multiple successful large-scale team events and off-sites
  • Are comfortable escalating issues and operating effectively in times of ambiguity or uncertainty, using a high level of professional integrity and confidentiality
  • Are highly-organized and detail-oriented with a proactive work style 
  • Would agree you have excellent, adaptable, oral and written communication skills
  • Thrive in a fast-paced, quickly-changing environment with an optimistic approach to work and life
  • Are incredibly proactive and are able to take initiative to work efficiently with little direction; breaking big tasks down into small, actionable items
  • Have experience with Google enterprise products (Gmail, Calendar, Docs) and the like, and have a passion for efficiency, especially through implementing technology to solve problems

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Knotch is an equal opportunity employer. We strive to provide equal opportunities in all of our processes, including our hiring and employee experience.

We pride ourselves on our three values: transparency, relentlessness, and inclusiveness.
We commit to daily work towards leading with empathy, reducing bias through periodic training, and engaging with and uplifting communities of marginalized groups.

We condemn all forms of racism and discrimination on the basis of race, religion, ethnicity, nationality, gender identity, sexual orientation, age, marital status, pregnancy or parenthood status, veteran status, disability status or any other identifier.

We encourage all employees, clients, investors, candidates, vendors, and friends of Knotch to deliver honest feedback directly or anonymously so that we may always seek to improve as an organization that is dedicated to diversity, equity, inclusion, and belonging.

Share your thoughts with us, and you will be heard.

#LI-remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ChartJSLibraries
    • RechartsLibraries
    • SequelLibraries
    • Active RecordLibraries
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • Apache AirFlowFrameworks
    • AWS LambdaFrameworks
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KnotchAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • WebflowCMS
    • SalesforceCRM
    • PardotCRM
    • PardotEmail
    • PardotLead Gen
    • DriftLead Gen

Location

Knotch is remote 1st and we plan to stay that way. We have personnel in 4 countries, including the US, Canada, India and Romania, and 14 US states and we are open to adding more.

An Insider's view of Knotch

How would you describe the company’s work-life balance?

We are a remote 1st company that values each individual's ability to balance the requirements of work and life as they see fit. We believe that we have the right people to do the work when and where it works best for them. We also encourage our teams to take at least 1 hour of personal time each day (in addition to lunch) for self-care.

Tamika

Senior Vice President of Legal and HR Affairs

How do you collaborate with other teams in the company?

We face new problems everyday but there is an incredible support system here and everyone works collaboratively towards the best solution. We are united by a common vision and transparent in every aspect of our operations, which is so rare to find.

Jason

Vice President of Finance

How has your career grown since starting at the company?

Knotch's commitment to my personal growth has played a huge role in shaping my career. I've found that I'm happiest when collaborating with others and was encouraged to join the product team to work more closely across all of our teams. Knotch's L&D program has set me on a path that makes my work more fulfilling, pushing me to be better every day.

Willie

Project Manager, Product

How do you empower your team to be more creative?

On our revenue team, we foster an environment where everyone can feel it's safe to question things, and we celebrate them when they speak up and bring new ideas to the table.

Jamie

Vice President of Business Operations

How does the company support your career growth?

Knotch has been a support system that encourages, challenges, and cares for my career. I have been able to start new roles within the Revenue and now HR team and the support comes from the top to the bottom.

Margeaux Welsh

Senior HR Consultant

What are Knotch Perks + Benefits

Knotch Benefits Overview

You may work from wherever, whenever.
You are encouraged to take time off when you need it and expected to really disconnect.
You can give feedback and receive it in real-time.
You are encouraged to talk openly about mental health + more.
Leadership is readily available to lend a hand and answer questions.
You get to hangout (IRL or virtually) with people you are excited to work with everyday.
Access to excellent medical, dental, and vision plans at low cost to you
We offer a monthly reimbursement toward mental health wellness, professional development and healthy eating.
We gift you & your family a One Medical membership (where applicable.)
We supply you with a laptop and tools you need to get your work done
We guarantee you 12+ paid holidays and unlimited time off.
We offer an employee assistance program at no cost to our employees.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Highly diverse management team
Knotch is a M/WBE company and we always put people first.
Unconscious bias training
In 2020, we held internal Unconscious Bias trainings and Inclusive Practices trainings through LifeLabs. Sentiment was so high that we now have a recurring training model.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Current ERGs at Knotch include but aren't limited to: 1. Ladies of Knotch 2. BIPOC (Black, Indigenous and People of Color) at Knotch 3. LGBTQ+ at Knotch 4. Engineer Culture Committee 5. Culture C
Hiring Practices that Promote Diversity
We push to seek talent through diverse sourcing and use Lever to collect optional EEOC and Diversity Survey responses so that we can benchmark and exceed our own equal hiring initiatives.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Knotch offers a wellbeing and lifestyle benefits platform through which all full-time employees are reimbursed for elected expenses on a monthly basis.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
In the past, we've matched charitable contributions, most recently to The Center which offers LGBTQ communities of NYC advocacy, health and wellness programs and more. This year's no different.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Knotch also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
While our offices are headquartered in NYC and offer all of the amenities anyone could hope for, all employees at Knotch my opt-in to work remotely anywhere throughout the US.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
We have NYC-based events monthly and we also have two offsites per year where we fly the entire company to an exciting locale for team building and educational opportunity!
Some Meals Provided
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Knotch hosts lunch and learn meetings anytime we have something awesome to share with the team. We also do a Show & Tell every Friday that complements these.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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