Head of Enterprise at Citizen

| Greater NYC Area
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About Citizen

Citizen is a free app that keeps you and your loved ones safe. It is a powerful force for good that has already evacuated people from burning buildings, diverted school buses from nearby terrorist attacks and reunited missing children with their parents. 

Using our unique technology, 911 alerts are made available to the public and are accompanied by live stories, real-time updates, and user-generated content to provide you with the information you need to protect yourself and your loved ones. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started. 

This year Citizen will expand further across the United States with the express mission of making your world a safer place. We’re looking for passionate, mission-driven individuals to help take the Citizen app to the next level as we scale up nationwide. With a group of passionate builders from Facebook, Square, Uber, Google and HQ Trivia, Citizen is the company your current company doesn’t want you to know about.

Citizen is backed by Sequoia Capital, 8VC, Founders Fund, and Goodwater Capital and has raised tens of millions in VC funding. 

About the Role

Citizen is building a game-changing enterprise product that will help enable businesses get their employees back to work. We are in search of a seasoned leader who can help define the key customer segments in the enterprise market, work with the product organization to tailor our product for that market, and design the appropriate go-to-market structure to capture the opportunity.

This position is unique, as it will help Citizen develop its first enterprise business line. You will be based in our New York City headquarters and report directly to the Chief Executive Officer.


Responsibilities

  • Perform both quantitative and qualitative analysis to understand the competitive landscape, market segmentation and sizing, business and financial modeling, and on best operational process implementation to support hypotheses and decisions
  • Work with product customers and the internal product team to define and refine the MVP product
  • Collaborate closely with Product and Engineering to develop specific features and services for the enterprise offering
  • Partner with product and finance to drive pricing strategy
  • Develop and execute sales strategy
  • Build credibility to collaborate with teams across the organization to prototype, test and launch offerings in the market
  • Build and scale your team to support the long-term strategy and drive a culture of strong performance and positivity
  • Partner with Finance and Analytics on best metrics and ways to measure success, value returned and cost of risk to the business


Qualifications

  • 10+ years of professional experience with a track record of developing 0-1 products 
  • Demonstrated experience in developing enterprise products and designing go to market structures
  • Experience in selling products in the HR and/or security verticals
  • Deep Start-up experience 
  • Experience with product or service launches and go to market strategies
  • Player/coach mentality with ability to balance high-level strategy and hands-on, tactical work

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, unlimited PTO, company holidays, stock options, commuter benefits, lunch daily, weekly team dinners, regular team outings, guest speakers, and lots more! 

 Citizen is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • SwiftLanguages
    • GoLanguages
    • Node.jsLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • KafkaDatabases

Location

Financial District, New York, NY 10004

An Insider's view of Citizen

What's something quirky about your company?

Citizen operates 24/7, because we’re dedicated to keeping you safe and informed around the clock. We never know when a firefighter might be called to rescue a cat from a tree, or when a wildfire might break out and quickly spread. Something unexpected is always happening somewhere.

Sam

Overnight Operations Manager

What projects are you most excited about?

Building new tools to help everyone keep the people, places, and things they love safe, and to provide unparalleled access to help in emergencies.

Cissy

Product Manager, Safety Tools

How has your career grown since starting at the company?

I first joined Citizen to use technology to enhance my job as a violence interrupter, trying to stop shootings before they happen. Two years later, I am an engineer who builds hardware to enhance every violence interrupter’s job in the nation.

Prince

Hardware Engineer

How do you empower your team to be more creative?

On the content team, trust and knowing you have full permission to fail is paramount to taking creative risks. We're constantly pitching, trying new things, and building off of one another's creative energy. We're a tight team, so a win for one of us is a win for all of us. Nothing like a love of collective victory to keep you striving!

Danielle

Producer

What are Citizen Perks + Benefits

Citizen Benefits Overview

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, stock option plan, commuter benefits, and various wellness perks.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Culture Committee, Book Club, Speaker Series
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Online course subscriptions available
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