Head of Program Delivery / General Manager
About the company
We believe in a world without misdiagnoses, where every patient receives the best opportunity to recover and lead a healthy life. And we’re the team solving this problem every single day for millions of patients across the country.
Founded by CEO Ron Vianu, Covera Health is transforming how quality health care is measured and delivered. We’re starting in radiology where the wrong diagnosis can lead to a cascade effect of misguided care, enormous patient harm and, for some, a missed opportunity for recovery. An early and accurate diagnosis is the patient’s best chance to get better.
Our first product uses a proprietary framework that leverages advanced data science and artificial intelligence to help patients receive an accurate diagnosis.
Today, we are already working with some of the largest healthcare payers in the country to impact millions of patient lives. With a pipeline representing 25% of the insured lives in the US, the opportunity to transform radiology and, in turn, improve patient care for all patients across the globe is in front of us.
Headquartered in New York City, Covera Health recently closed its $23.5M Series B financing round with Insight Partners, a leading global venture capital and private equity firm investing in high-growth companies that are driving transformative change in their industries.
About the role
In this role you will act as the General Manager of our Center of Excellence program, our initial and currently sole product. Your daily activities will fall into three categories:
- Ensuring our program delivers value to our clients, patients, and providers on a daily basis, including the success monitoring and issue resolution (50%).
- Developing a strategic roadmap to continuously increase the program impact (20%).
- Implementing new program aspects and new clients (30%).
Additionally, you will have the chance to support the development of new programs, potentially overseeing their implementation.
Owning Covera’s core product presents a unique chance to have industry-wide impact - by shaping how the nascent segment of quality-centric business models develops and how artificial intelligence (AI) gets deployed to support the daily delivery of care. Plus, you’ll directly impact the care of millions of people.
Reporting to our Chief Operating Officer, you will very closely collaborate across the entire organization (Sales, Account Management, Data Science, AI, Operations, Network, Legal, Clinical) and with our founder and CEO.
Your objectives
Within the first 12 months, you will:
- Ensure that we have delivered on our promises to clients, patients, and providers
- Build a program-wide program success monitoring
- Lead the resolution of any emerging issues and ideally mitigate them before they arise
- Develop an internally-aligned roadmap for product enhancement and have started to implement against it
- Lead the implementation of new, in-flight product components / features
- Lead the implementation of new clients
- Map our current and future competitive universe
- Develop and maintain a prioritized list of product development opportunities
- Execute on the above with the buy-in of other leaders across the company
- Build and lead a team that can execute against these objectives
Your profile
- Marrying the planning with getting it done
- Thinking strategically as much as being in the data-driven weeds
- Pushing the boundaries while being tenaciously compliant
- Thinking creatively about product development
- Prodding and probing for all of the million ways in which an implementation could fail - and be comfortable in determining which to address
- Driving many initiatives concurrently
- Engaging a broad set of internal and external stakeholders and ensuring their buy-in
- Coaching others
- Working analytically and quantitatively
- Have 5 - 7 years of relevant experience, ideally in HealthTech and / or Product Strategy
Benefits
You will be a full-time employee with competitive salary, stock options, and great benefits. These benefits include medical, dental, and vision insurance, HRA, 401k, pre-tax commuter benefits, flexible paid time off, and--when we go back to the office--a comfortable office space filled with a variety of quality snacks and beverages. Most importantly, you’ll get to know each of us and we love to work together to find solutions. We are a talented, fun, focused, and unique team of people who are truly passionate about changing healthcare for the better! Even while remote, you'll experience the Covera culture as we offer a host of virtual experiences including a book club, fitness club, guest speakers, dynamic Slack channels, and more!