LeafLink
New York, NY

IT Manager at LeafLink

| Greater NYC Area
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About LeafLink

LeafLink is the regulated cannabis industry’s largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.

With over 5,500 retailers and more than 1,600 brands across 26 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $3 billion in wholesale cannabis orders.

Our team, backed by funding from leading VC’s, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's ‘Best Places to Work in 2020’, as well as one of Fast Company’s ’Top 10 Most Innovative Companies in Enterprise for 2018’, joining the ranks of Amazon, Slack, and VMWare - and we’re just getting started!

The Role:

LeafLink is seeking an IT Manager to join our New York team who is passionate about working with a team that is working to solve complex problems. As our IT Manager, you will be in a position to have a direct, lasting impact everywhere that technology powers our business. LeafLink is looking for a high performing individual who is a technical expert to be responsible for the day to day operations of LeafLink’s systems.

LeafLink has an ever-growing IT footprint and we’re searching for our first dedicated IT hire to come in and help us manage it. The role offers the opportunity to help set the direction, execution strategy, and IT future of our company, working on complex systems and physical equipment rollouts as well as creating numerous points of connectivity between our existing systems and workflows. It’s a very exciting time to join our team!

Ideal candidates for this position should possess a keen mind for solving tough problems with the ideal solution, partnering effectively with various team members along the way. They should be personable, efficient, flexible, and communicative, possess a strong desire to implement change, growth, and maturity, and have a passion and love for what they do. This role comes with the opportunity to be a high performer within a department that’s fast-paced, dynamic, and quickly growing in all areas.

What You’ll Do:
  • Manage daily operations of the IT department in close partnership with the VP of Engineering and People Operations team
  • Act as a critical front-line resource and provide direct IT support to all LeafLink employees with the help of a third-party helpdesk provider
  • Maintain a consistent and collaborative relationship with LeafLink’s external IT partners
  • Execute seamless onboarding for new hires to LeafLink’s existing IT systems and hardware
  • Maintain and scale our existing networking infrastructure to support our growing office needs
  • Coordinate distribution of hardware to LeafLink employees in all offices
  • Automate manual tasks; create and improve small tools that help make team operations more efficient
  • Support critical business systems such as ERP, Sales and lead-gen, and conferencing / VoIP software and hardware
  • Resolve both hardware and software issues by fielding emails, diagnosing problems, and escalating to management as needed
Qualifications:
  • 4+ years of experience in Information Technology
  • Expert knowledge of hardware technology, concepts, and connectivity
  • Strong knowledge of networking principles and how to apply them in a business setting
  • 3+ years experience working within Enterprise Technology organizations
  • Ability to quickly and methodically resolve user issues in a time of crisis
  • Ability to use technical knowledge and specialized skills to support and improve tech solutions
  • Ability to work autonomously and manage large projects with minimal guidance
  • Ability to work under pressure and handle multiple problems simultaneously
  • Proven track record of practical, thoughtful problem solving
  • An active member of the open-source and New York tech community a plus
  • An interest in the cannabis industry and / or the LeafLink brand
Benefits:
  • Flexible PTO to give our employees a little extra R&R when they need it  
  • Competitive compensation and 401k 
  • Comprehensive health coverage (medical, dental, vision) 
  • Commuter Benefits through a Flexible Spending Account
  • A robust stock option plan to give our employees a direct stake in LeafLink’s success
LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here.
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Where we are

In the heart of the Financial District, we're accessible to most train lines, the path train, and ferries, with almost too many lunch options!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • VueLibraries
    • DjangoLibraries
    • DjangoFrameworks
    • VueFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • LeafLink CRMCRM
    • MailChimpEmail
    • Google InboxEmail
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What are LeafLink Perks + Benefits

LeafLink Benefits Overview

LeafLink provides Medical, Dental and Vision insurance, as well as Disability and Life Insurance. We also have a generous stock option plan, 401k and great branded merchandise.

Culture
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Leaflink offers voluntary long-term and short-term disability plans.
Dental Benefits
LeafLink's dental plan has no deductible and covers 100% of preventative services, including X-rays, and has a $5 co-pay.
Vision Benefits
Our vision plan covers annual eye exams and lenses after a $20 copay. Frames and contact lenses are covered up to $100 annually.
Health Insurance Benefits
Leaflink offers a range of Aetna plans that cover both in network and out of network providers, and have copays as low as $20. We also have complimentary enrollment in One Medical and Teladoc.
Life Insurance
Our voluntary Life Insurance plans offer our employees financial stability and security.
Wellness Programs
LeafLink offers discounted Gym memberships to its full time employees.
Retirement & Stock Options Benefits
401(K)
LeafLink's 401k plan offers a broad range of available funds, including Vanguard, Fidelity, and American Funds.
Company Equity
LeafLink offers stock options through our Stock Option Plan.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Leaflink's Flexible PTO policy allows our team to execute ferociously, with the knowledge that they will be able to rest and recharge when they need to.
Paid Holidays
Leaflink offers 11 days per year for Major Holiday observance.
Perks & Discounts
Casual Dress
LeafLink's casual dress policy allows our employees to work however they feel most comfortable, whether that be in tie-die t-shirts and shorts or jeans and a sweatshirt.
Commuter Benefits
LeafLink offers pre-tax commuter benefits to all full time employees.
Company Outings
LeafLink has quarterly team outings, an annual holiday party, and an annual incentive trip.
Stocked Kitchen
LeafLink offers unlimited snacks, tea and coffee.
Some Meals Provided
Happy Hours
Happy hours are hosted Once per month.
Professional Development Benefits
Job Training & Conferences
LeafLink has a generous annual budget for attending industry conferences and events.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within

Additional Perks + Benefits

LeafLink offers employees a chance to visit other offices through our AccoLLade program. Once a month an employee is recognized for exemplifying one of our Core Values. That employee is given an all expenses paid trip to a LeafLink Local event. Recent winners have traveled to Los Angeles and Toronto.

An Insider's view of LeafLink

How do you collaborate with other teams in the company?

On a large scale, the LeafLink team collaborates during “Huddle Booze Report” (HBR), a biweekly meeting where team leaders present on company KPIs, accomplishments, and challenges (with some beers). Every member of the team is welcome to comment or ask questions, bringing forth their thoughts and ideas.

Claire

Director of Operations, Marketplace

How has your career grown since starting at the company?

As cliche as it may sound, one of my favorite things at LeafLink is that no day is ever the same. I’m excited to go into the office every single day to see what the day brings. At LeafLink, EVERYONE has a voice. In addition to the breakout success our service saw in California, my life also drastically changed. I saw my earnings increase over 300%

Josh

Account Executive, LA Manager

How do you make yourself accessible to the rest of the team?

As co-founder and CTO it’s important for me to maintain official communication channels with teams and individuals. We have various meetings that bring leadership together with teams which include sprint demos, retrospects, daily standups and one on one meetings. Open communication supports alignment and productivity something we are all about here

Zach

Co-Founder and CTO

LeafLink Careers In NYC
12

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Lead Software Engineer, LeafLink Logistics

LeafLink
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LeafLink is seeking a Lead Software Engineer to join our New York team who is passionate about working with teams that solve interesting, large-scale problems at a rapid pace. This role will focus on the design, buildout, and iteration of LeafLink Logistic’s existing and emerging systems, enabling a new and massive revenue stream. As a member of our engineering team, you will be in a position to have a direct and lasting impact everywhere in the business. Your contribution will be immediate and have positive ripple effects across not just our business, but also the business of each of our customers.

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LeafLink Logistics is seeking an ambitious Operations Analyst to help grow the newest LeafLink team. This role is the front-lines for the LeafLink Logistics team and is the eyes and ears for our customers. This individual will thrive off a fast-paced environment, ensuring an amazing delivery experience for LeafLink’s marketplace clients. In addition, this individual will be a central liaison between our brands, retailers and delivery partners. Working alongside these key stakeholders, this highly collaborative team member will provide invaluable input in the product improvements. Finally, this self-starter should enjoy a fast-paced environment and has a general disdain for the status quo, constantly looking to make things better.

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LeafLink Financial is seeking a Product Manager to join our New York team and take ownership of building products and experiences to extend financial services to the cannabis industry.  As a LeafLink Financial product manager, you and your team will work to ensure that cannabis businesses can access impactful and compliant financial services. You’ll be expected to work with executive sponsors, internal teams, and external partners to design and deliver seamless and scalable services that help cannabis businesses thrive. 

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LeafLink is seeking an API & Integrations Product Manager to join our New York team and take ownership of customer-facing API as well as our integration products for the cannabis industry’s leading e-commerce and b2b SaaS platform.  Your key opportunities will be to determine the long-term strategic vision (e.g. how does our API become the center of the cannabis industry’s software ecosystem?, how does our core marketplace integrate with other products used in the industry?). Your API & Integrations team will be responsible for the technical products and APIs that provide access to LeafLink's marketplace, financial, and logistics product offerings as well as integrations with systems like Metrc (the cannabis industry’s seed-to-sale platform) and Quickbooks.

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LeafLink is seeking a Frontend Engineer to join our New York team who is passionate about working on teams that solve interesting, large-scale problems at a rapid pace. This role will contribute heavily to the buildout and iteration of LeafLink’s existing and emerging systems, powering an ever-expanding set of product offerings. As a member of our engineering team, you will be in a position to have a direct, lasting impact everywhere that technology powers our business.

Backend Software Engineer, Marketplace

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LeafLink is seeking a Backend Engineer to join our New York team who is passionate about working on teams that solve interesting, large-scale problems at a rapid pace. This role will contribute heavily to the buildout and iteration of LeafLink’s existing and emerging systems, powering an ever-expanding set of product offerings. As a member of our engineering team, you will be in a position to have a direct, lasting impact everywhere that technology powers our business.

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LeafLink is seeking a Senior Frontend Engineer to join our New York team who is passionate about working on teams that solve interesting, large-scale problems at a rapid pace. This role will contribute heavily to the buildout and iteration of LeafLink’s existing and emerging systems, powering an ever-expanding set of product offerings. As a member of our engineering team, you will be in a position to have a direct, lasting impact everywhere that technology powers our business.

Senior Backend Software Engineer, Marketplace

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LeafLink is seeking a Senior Backend Engineer to join our New York team who is passionate about working on teams that solve interesting, large-scale problems at a rapid pace. This role will contribute heavily to the buildout and iteration of LeafLink’s existing and emerging systems, powering an ever-expanding set of product offerings. As a member of our engineering team, you will be in a position to have a direct, lasting impact everywhere that technology powers our business. LeafLink is currently gearing up to tackle a large-scale platform overhaul that will strengthen our position as a technical leader within the industry. As such, this role has the opportunity to help shape and grow this new platform, as well as work within new and growing technologies. It’s a very exciting time to join our engineering team! Ideal candidates for this position should possess a keen mind for solving tough problems with the ideal solution, partnering effectively with various team members along the way. They should be personable, efficient, flexible and communicative, possess a strong desire to implement change, growth, and maturity, and have a passion and love for what they do. This role comes with the opportunity to be a high performer within a department that’s fast-paced, dynamic, and quickly growing in all areas.

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LeafLink is seeking a Sr Data Engineer to join our New York team. As a senior member of the data engineering and analytics team, you will be in a position to have a direct impact on how LeafLink harnesses its first party data from various sources to generate business value. You are deeply passionate about organizing and managing data. You believe and understand the value that powerful reporting and analytics can drive for the business. The ideal candidate will have a structured and detail oriented approach to solving problems using a diverse technical toolkit. The ideal candidate should be personable, efficient, rooted in an experimentative and fact based mindset. Bringing people along, communicating and gathering feedback on plans with internal and external stakeholders and collaborating cross-functionally should come easily to the candidate.

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LeafLink is seeking a Lead Software Engineer to join our New York team who is passionate about working with teams that solve interesting, large-scale problems at a rapid pace. This role will contribute heavily to the buildout and iteration of LeafLink’s existing and emerging systems, powering an ever-expanding set of product offerings. As a member of our engineering team, you will be in a position to have a direct, lasting impact everywhere that technology powers our business. LeafLink is currently gearing up to tackle a large-scale platform overhaul that will strengthen our position as a technical leader within the industry. As such, this role has the opportunity to help shape and grow this new platform, as well as work within new and growing technologies. It’s a very exciting time to join our engineering team! Ideal candidates for this position should possess a keen mind for solving tough problems with the ideal solution, partnering effectively with various team members along the way. They should be personable, efficient, flexible and communicative, possess a strong desire to implement change, growth, and maturity, and have a passion and love for what they do. This role comes with the opportunity to be a high performer within a department that’s fast-paced, dynamic, and quickly growing in all areas.

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LeafLink is seeking a Lead Software Engineer to join our New York team who is passionate about working with teams that solve interesting, large-scale problems at a rapid pace. This role will focus on the design, buildout, and iteration of LeafLink Financial’s existing and emerging systems, enabling a new (and massive) revenue stream. As a member of our engineering team, you will be in a position to have a direct and lasting impact everywhere in the business. Your contribution will be immediate and have positive ripple effects across not just our business, but also the business of each of our customers.

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LeafLink Logistics is seeking an ambitious Regional Transportation Manager to oversee daily transportation operations. This individual will ensure an excellent and efficient delivery experience for LeafLink’s marketplace clients by managing daily routing and driver dispatch. They will coordinate closely with LeafLink Operations Analysts to address client requests and change notifications. Additionally, this individual will collaborate with local transportation partners to solve daily issues. This self-starter should enjoy a fast-paced environment and has a general disdain for the status quo, constantly looking to make things better.