Lead SOC Analyst

| Greater NYC Area

About Better.com:

We’re one of the fastest growing homeownership companies in America. Why? Because we’re making homeownership simpler, faster — and most importantly, more accessible for all Americans.

By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it’s like to buy and own a home in this country, we’re building things that don’t exist yet. 

Better.com by the numbers: 

  • We fund $600 million in home loans per month
  • Nearly $5 billion in loans funded since our inception in 2016
  • 2 years running, we’re one of Crain’s “Best Places to work”
  • We’re #11 on Fortune’s Best Places to Work in NYC
  • And #964 on Inc.’s 2019 “5000 Fastest-Growing Companies” 
  • We’ve secured over $254 million from our investors to date 
  • ...and counting

We continue to outpace the industry at every turn. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, IA Ventures, Ally Bank, American Express, Citigroup, Activant Capital, and others have all invested in our vision of redefining the entire homebuying journey.

A Better opportunity:

Better.com is looking for a Lead Security Operations Center Analyst to lead the protection of our systems and data. The Lead SOC Analyst will be responsible for helping build out a fully functional SOC and implementing policies and procedures to ensure the security and integrity of our systems and data, providing operational oversight and complete life cycle management of cyber threats.

You will:

  • Maintain a relationship with an external 24/7 SOC (MSSP)
  • Build, Manage, and Lead an in house SOC team
  • Respond, Investigate, Contain and Remediate security events utilizing a variety of security tools including EDR, IDS/IDP, Firewalls and SIEM software
  • Lead and participate in technical after action reports and briefings on security events and potential threats with all relevant internal parties.
  • Collaborate with networking, application engineering and security engineering teams to investigate incidents and provide proactive recommendations on preventing future incidents.
  • Help craft and implement a vulnerability management program that includes proactive remediation, monthly testing and reporting
  • Participate and support 3rd party security audits, penetration tests and other security assessments
  • Recommend, and apply best practices for addressing ongoing threats
  • Partner with security engineers to configure and manage security tools to ensure low levels of false positives and rapid response times
  • Participate and lead our CSIRT team

About you:

  • 6 or more years of experience in cyber security, specifically in network and web application security
  • 2 or more years of experience in a senior SOC Analyst role or Lead position
  • Thorough understanding of security assessment methodologies such as OWASP and CVE
  • Thorough understanding of network protocols and routing
  • Understanding of packet analysis and forensic tooling
  • Experience working with third party MSSPs a plus
  • Knowledge of firewall policies, IDS/IDPs, EDRs and other security tools
  • Experience with security tooling and monitoring within the AWS landscape
  • Python and Bash desired but not required
  • Experience specifically with Palo Alto, Crowd Strike, Darktrace and Insight software (Rapid7) desired but not required (Fundamentals and experience trump tool-specific knowledge)
  • Ability to be a part of an on-call rotation
  • Security Certifications a plus but not required
  • Familiarity of regulations, guidelines and certifications (e..g  FFIEC, NY DFS, PCI, and SOC2) a plus but not required

Things we value: 

  • Curiosity. Why? How? Repeat.
  • Nerdiness. Financial news and trends are fascinating. Seriously.   
  • Relentlessness. No one here gives up. We try. We fail. We try again.
  • Passion. If you don’t get excited about homeownership, mortgages, and real estate, it simply won’t work.
  • Smarts: book and street. We have to use all the tools at our disposal to build Better.
  • Empathy and Compassion. You understand that people's biggest dreams are in your hands.
  • Communication. Can you ask for help or put your hand up when you don’t understand?
  • Building. Doing. Making. Yes, we have to do a lot of thinking and talking to figure this stuff out, but you can’t wait to leave the conversation and build it.
Read Full Job Description

Location

Across the street from the tallest building in the western hemisphere.

An Insider's view of Better.com

How would you describe the company’s work-life balance?

It's not a secret that at a successful start-up, you have to work hard. That's why we have a very liberal work-from-home and unlimited PTO policy at Better. We know that people perform their best when they're happy and healthy, and emphasize that your individual needs being met are what helps meet the needs of our customers.

David

Sales

What does your typical day look like?

First, I glance at emails and my calendar. Then, I put in my free Seamless order (lunch and dinner is covered). I then use the first few hours of my day for deep thinking and problem solving where I sit with my notebook to brainstorm and sketch out ideas and initiatives. After lunch is when I have all of my meetings with teams in the US and India.

Jillian

Collateral

How has your career grown since starting at the company?

I started as an Office Manager from Undergrad. A year later, I became a Customer Experience Associate for our Mortgage Operations team, and 3 months after that, I managed a team of 10 associates. Two years later, I found myself as a Customer Experience Strategist. I've had the opportunity to grow tremendously within and outside of my roles.

Kristin

Customer Experience Strategist

What are Better.com Perks + Benefits

Better.com Benefits Overview

Life/work, not work/life- All work and no play is a recipe for a breakdown. So we give our team members unlimited time off.

Community Feels- Happy hours, birthday parties, book clubs, and more. We believe in building a community, not just a company.

Tools of the Trade- From cozy couches to new computers, Better provides whatever you need to help us succeed.

Full Health Bars- We take care of our own. Better offers fully funded health, dental, and vision benefits, as well as a 401k plan and up to 20 weeks paid parental leave.

Food For Days- Hungry employees aren’t happy employees. That’s why Better team members get free lunch, dinner, and snacks. Every. Single. Day.

Competitive Compensation- Cash and equity. If you care about that sort of thing. Which we do.

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
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