Manager, Office Operations

| Greater NYC Area

Our Office Team is the heart of operations at Flatiron Health. We work behind the scenes to keep Flatiron running smoothly and help teams thrive by prioritizing and anticipating their needs. This job requires superior organizational and communication skills, an entrepreneurial spirit, a commitment to excellence, and a thirst to learn and develop in a fast paced environment.

Responsibilities:

  • Team Management - Managing a team of 4 full time employees + 4 contractors, responsible for direct report’s success and development. Improving and streamlining processes that will allow the team to scale with growth.
  • Managing Office Ops Vendors - Overseeing vendor budget and owning the vendor procurement & insurance processes.
  • Manage floor planning & seating charts across 5 floors, 550+ employees.
  • Budget management - Managing Office Operations budget, expense reports, and invoice approval process.
  • Physical Security, EAP, Safety - Owning Visitor Management process, coordinating with security vendor & managing onsite staff, managing badge ID process & system, building out company wide policies around security and emergency action planning.

About you:

  • 4+ years experience in Office & Facilities Management
  • 4+ years experience as a people manager
  • Superior organizational skills and attention to detail
  • Exceptional writing and communication skills
  • Ability to think on your feet, change or adapt to any ambiguous situation and make on-the-spot decisions without sacrificing attention to detail
  • Ability to juggle multiple priorities at once
  • Ability to maintain composure and sense of humor in high-pressure situations
  • Track record of consistently going above and beyond, willing to sit on the floor
  • Mature, logical, strategic, polished, nuanced, quick-learner
  • Passionate about our mission and aligned with our core values
  • Bachelor’s degree
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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