About Us:

DailyPay is one of the fastest growing tech companies that is on a unique mission to empower America’s workforce to take control of their financial lives by disrupting archaic payroll processes and their consequences. Through rich and seamless partnerships with our clients, we have become the pioneers in providing employees real-time access to earned income daily - across all industries - so employees can pay bills on time and avoid late fees, overdraft fees, and payday loans.

Our mission is made possible by DailyPay’s most important asset, our people. We come together through collaboration and ambition in a team-driven culture. As a result of the success we’ve seen, we are going through huge growth and are constantly looking for exceptional talent to join us. You will learn, grow, and take things on and make them your own. We can’t wait for you to join us in our journey - apply now!

The Role:

Our Workplace Receptionist role supports a multitude of operational functions in our NYC office while maintaining a creative, collaborative and productive environment. Successful candidates will have an entrepreneurial drive, a passion for creating and maintaining relationships, the ability to manage competing priorities, strong organizational skills and possess a proactive and approach to service the office. This position will report to DailyPay’s Director of Procurement and Facilities.

Responsibilities:

• Act as the face of the company to incoming guests, greet and properly direct all clients and guests. Be responsive to needs upon arrival.
• Answering a multi-line computer-based telephone and give appropriate information to callers or route calls to appropriate party while demonstrating professional telephone etiquette.
• Coordinating common area and meeting spaces, including catering, cleaning management and support as needed for special events held in these spaces.
• Order, track, and confirm receipt of messenger services and other UPS/FedEx/USPS mailings. Support the day-to-day delivery of services on site in accordance with all agreed policies, procedures, and contract scope.
• Maintain a clean and presentable appearance of the reception area
• Fulfill orders for employee Amazon Book Requests
• Manage building sign-in process for vendors and visitors with professionalism and hospitality.
• Activate and remove users from building badge access systems and Workplace program profile setups (Travel/Office Supplies, etc.)
• Provide high-level support to employees and wayfinding/amenities within the building, neighborhood amenities, and organizational information.
• Receive, inform, and guide visitors including coordination with employees.
• Responsible for maintaining all contact lists including suppliers/contractors.
• Participate as a key team member in responses to emergency situations.
• Coordinate and manage special requests for Workplace services that are outside of the routine services provided.
• Complete special projects for management as needed.
• Assist SVP External Operations with various administrate tasks.

Qualifications/Experience/Requirements

• College degree with 2+ years work experience in a customer focused service role (hospitality or concierge experience preferred).
• Must have excellent communication skills. 
• Self-motivated; confident, energetic, and flexible.
• Proactively attend to the varying needs of the office to ensure all business functions are running smoothly 
• Support company-wide initiatives that improve the overall team member experience, including events, promotions, and communications
• Address team member concerns and ensure prompt resolution
• Foster a sense of community within the office and virtually through daily interactions and monthly special events

• Collaborate with the Workplace team and others to develop continuous impactful and scalable process improvements aimed at providing top-notch employee experience and operational efficiencies

What We Offer:

• Competitive compensation
• Exceptional health, vision, and dental care
• Light breakfast, snacks, and a daily stipend for lunch or parking
• Employee Resource Groups
• Fun company outings and events
• Unlimited books from Amazon
• Unlimited PTO
• 401K 

No sponsorship is available for this position.

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay requires all colleagues in in-office positions be vaccinated against the Covid-19 virus unless there is a documented and approved medical or religious accommodation. As a condition of employment, prior to your start date, you will be required to complete an attestation of vaccination.

DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working. 

We welcome people of all backgrounds to join us on our mission*. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [email protected]. All requests for accommodation will be addressed as confidentially as practicable.

 *DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.