BetterCloud is the first SaaS Application Management and Security Platform, enabling IT to centralize, orchestrate, and operationalize day-to-day administration and control for SaaS applications. Every day, thousands of customers rely on BetterCloud to centralize data and controls, surface operational intelligence, enforce complex security policies, and delegate custom administrator privileges across SaaS applications. BetterCloud is headquartered in New York City with an engineering office in Atlanta, GA. For more information, please visit www.bettercloud.com.

The People & Culture team is looking for an extraordinary and outgoing Office Manager to run the front desk at BetterClouds headquarters in NYC. As the Office Manager, you are responsible for maintaining a safe, welcoming environment in our NYC office. You will be the face of the company for all clients, candidates and visitors. You should have a great attitude, strong organizational skills, multi-task well and thrive in working in a fun, fast-paced environment. You will report to the Director of People and Culture.

Responsibilities

• Manage the front reception desk with poise and warmth
• Ensure the office is clean, organized and visitor-ready at all times
• Maintain the office condition and arrange necessary repairs
• Manage office supply, kitchen and meal ordering and budgets
• Create and manage relationships with building management and third-party vendors (ie food, cleaning)
• Assist with organizing team, office and company-wide events and meetings, office perks, and special projects such as office moves and expansion
• Own the office/kitchen budget and reconcile expenses at month-end
• Manage intranet for People & Culture team
• Provide local support by responding to in-person and ticketing requests with excellent customer service
• Assist in the hiring and onboarding process, which includes interview coordination, greeting candidates, setting up new hire swag packages and desks
• Manage our swag inventory and fulfillment
• Assist the People & Culture team with adhoc projects

Requirements  

• Bachelor’s degree or equivalent
• 1­- 2 years of professional experience in a fast­-paced, preferably tech, office environment
• Outstanding attention to detail, organization skills with a strong sense of urgency and efficiency in completing projects ahead of deadlines
• Positive, proactive attitude and desire to improve processes and find best solutions
• Proven ability to work under pressure and adapt to a rapidly changing business environment
• Excellent problem solving skills required
• Strong written and verbal communication skills with an emphasis on timely, friendly communications
• Minimum intermediate computer skills
• Must be able to lift 30 lbs.
• Experience with Mac and GSuite

Nice to Have

• Experience with work order ticketing systems