Operations Associate

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About the right team member:

Above all, you’re a self-starter. You’re driven and detail-oriented with analytical and emotional intelligence in equal amounts. You’re able to move quickly, coordinate with teammates, catch mistakes that are hiding deep in paragraph 4 and still have spare brainpower to think of 3 ways you can improve the process you’re following. You love interacting with clients and can have empathy for each one, and you can communicate clearly in speech and in writing.

 

You’re willing and able to learn quickly, whether it be cool, new technology we’re working with ourselves, or arcane legacy systems we need to interface with, and you have a “no task is too big or too small” attitude.

 

Most of all, you’re excited to join a team that’s trying to change the title insurance industry for the benefit of consumers, and you have the passion and drive to help make that happen

 

As a Operations Associate you’ll get to:

  • Work closely with the Operations team to efficiently and effectively process real estate transactions
  • Interface with real estate, lender, and borrower clients to manage and process orders from beginning to end and respond to inquiries in a timely manner
  • Help improve title production workflow by thinking outside the box and providing input and feedback to the product team developing new production software
  • Coordinate with all parties in the transaction to ensure a smooth and seamless closing

 

You will be successful if you have:

  • Unparalleled communication, organizational, and interpersonal skills
  • Commitment to finding solutions with limited resources
  • A love of technology and a strong desire to solve problems 
  • Desire to work in a collaborative team environment and a positive, self-starter attitude
  • Bachelor’s degree or equivalent from a top tier school
  • Ability to prioritize the importance of a number of different tasks without micromanagement
  • Live in NYC or willing to relocate or commute
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Location

We're conveniently located in Chelsea with lots of access to public transit. Chelsea was just named one of the top ten coolest neighborhoods in the world! https://www.timeout.com/newyork/news/chelsea-was-named-one-of-the-top-10-coolest-neighborhoods-in-the-world-100621

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