Regulatory Specialist, Consumer Health Products
About Ro
Ro is the healthcare technology company building a patient-centric healthcare system. Ro's vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Ro also provides its patient-centric solutions including Workpath, its in-home care API, and Kit, its at-home diagnostic testing service, to other healthcare companies. Visit Ro.co for more information.
Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020 and 2021, and named one of FORTUNE's 2021 Best Workplaces In Health Care.
We’re looking for a Consumer Health Products Regulatory Specialist to join the growing legal team. This role will work closely with Ro’s Physical Product Development (PPD) team to help develop new cosmetic products, over-the-counter drugs, and dietary supplements. You will be responsible for all things related to ensuring our ingredients, labels, and marketing claims are compliant with applicable regulations and guidelines. As a Regulatory Specialist, you will also sit on the promotional review team to conduct regulatory reviews of advertising related to Ro’s products and services.
Who are you? You have a background in FDA regulations, particularly with respect to those governing cosmetic and OTC drug development and promotion. You are comfortable working in a dynamic, evolving environment while handling several projects at the same time. You are collaborative, friendly, adaptable, and eager to learn.
What You'll Do:
- Assist the PPD team with formula validation, claim substantiation, and labeling
- Coordinate with contract manufacturers and internal teams to gather raw material documentation and analyze its validity
- Participate in CMO audits, as necessary, including preparation of audit plans and documentation of post-audit findings
- Facilitate regulatory submissions such as claims submissions and registration of new products, as needed
- Be the first line of defense in reviewing a wide variety of promotional content within Ro’s uniquely collaborative medical-legal-marketing review process. This content includes: Facebook and Google ads, website pages, national TV spots, podcast reads, and out of home billboards
- Foster a close partnership between the legal, medical, marketing, growth, and physical product teams
- Learn Ro’s business through and through to enable a multi-dimensional review of content
- Collaborate with cross-functional teams to support new strategic initiatives
- Keep up with and understand the regulatory environment and interpretation of regulations for cosmetics, OTC drugs, and dietary supplements, including with respect to labeling, manufacture, and advertising, and promotion
What You'll Bring to the Team:
- Bachelor's degree (BA or BS) required
- 3-5 years of FDA-regulated product industry experience
- Knowledge of the regulatory landscape for the labeling and manufacturing of various FDA-regulated products including cosmetics, OTC monograph drugs, and dietary supplements
- Familiarity with FDA and FTC advertising and promotional regulations and guidance
- Ability to innovate, analyze, and solve problems with minimal supervisory input
- Excellent communication, listening, and negotiation skills
- Excellent organizational and time management skills are needed to manage multiple ongoing projects simultaneously
- Outstanding attention to detail
Bonus Points:
- Post-graduate degree in a scientific discipline
- Familiarity with healthcare laws and regulations
- Familiarity with digital and direct-to-consumer advertising
Benefits + Perks:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Unlimited PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, fitness, and physical therapy
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
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