Senior Director of Operations

| Greater NYC Area
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You are a proven and experienced operator who has a track record of scaling supply chain and other company processes through explosive growth. You enjoy building and training high functioning teams and have a passion for making data-driven decisions.

You will be a critical executive in the company and responsible for the efficiency of business — driving planning, supply chain, margin improvements. You will work closely with the retail, ecommerce, and finance team to support our explosive growth in the most capital efficient way.


  • Set up key systems and processes to build out best-in-class demand planning & production process and execute to never go out of stock
  • Develop or refine existing inventory forecast and demand planning models based on future growth plans, financial considerations, and other internal goals
  • Build and manage co packer relationships to maintain optimal lead time on production runs
  • Oversee distribution partners and processes with a goal of driving margins improvements, creating systems that can scale and ensure fulfillment accuracy and on-time delivery metrics are maintaining optimal level
  • Build out raw material procurement network and set up agreements with key suppliers to ensure supply chain consistency
  • Drive cross-functional work to ensure seamless and agile collaboration between finance, operations, retail, and ecommerce to support demand
  • Drive various initiatives to optimize contribution margin
  • Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of operations (production, fulfillment, planning, QA etc.)
  • Lead the exploration and development of overseas manufacturing and distribution
  • Quarterback the commercialization of new products and scaling up of their supply chain


  • 8+ years in CPG experience managing end-to-end supply chain management of a company that has gone through explosive growth (from 7 figures to high 8 figures in revenue or more)
  • 3+ years of experience managing a growing team and working closely with cross-functional VP level executives
  • In depth knowledge of ecommerce and retail fulfillment processes and experience managing both (must have experience fulfilling orders to Walmart and club channels like Costco or Sam’s Club)
  • Strong experience managing copackers to ensure optimal lead times
  • Proven track record of preventing out of stock issues
  • Proven track record of identifying and implementing cost saving opportunities across COGS and fulfillment to drive optimal contribution margin for the business
  • Outstanding project management skills with the ability to plan and coordinate workflow
  • Experience building out international supply chains and distribution to support international expansion
  • Calm and steady in the face of difficult decisions and uncertainty
  • Highly collaborative and self-motivated with strong written and verbal communication skills
  • Excellent quantitative skills
  • A hands-on "doer" — able to get into the weeds when needed, you don’t default to outsourcing tasks
  • Confident holding both employees and external vendors to high standards


Hydrant is an early-stage wellness startup with lots of exciting milestones to come. You’ll find a supportive culture of continuous growth and a desire to make products that hydrate more people in more places. Competitive pay, stock options, health benefits, including dental & vision (for full-time employees), paid time off, free Hydrant, and the chance to be among the first team members at a high-growth CPG start-up.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • SqlLanguages
    • ShopifyLanguages
    • RechargeLanguages
    • HTML / CSSLanguages
    • MySQLDatabases


Located in TriBeCa, we're surrounded by great coffee shops, a variety of lunch spots, ample MTA access, and beautiful views of the Manhattan skyline.

An Insider's view of Hydrant

What’s the vibe like in the office?

Goofy and productive - we get to business but rarely pass up an opportunity for a laugh. Beyond that, we're supportive - we step outside of our swimming lane to help our co-workers on projects and development where possible.


Customer Experience Manager

What projects are you most excited about?

Apart from constantly analyzing and improving our existing processes, I am very excited to explore, plan and implement sustainability into our supply chain. To have a minimal environmental footprint is a necessity today and solving how that applies to Hydrant is very exciting.


Head of Operations

What makes someone successful on your team?

Our most successful team members are analytical, curious, and always strive to have clear alignment with stakeholders and deliverables while being conscious of deadlines.



How do you make yourself accessible to the rest of the team?

We sit in the office as one team, no closed doors! We also have a culture built on 2 way feedback, so I'm getting feedback from the team as much as I'm giving it, often through scheduled one-on-one meetings. At our current team size, it's also pretty easy to come grab me or message me if you want to discuss anything.



What are Hydrant Perks + Benefits

Hydrant Benefits Overview

Competitive pay + equity
Health benefits (including dental & vision)
Paid time off (not unlimited, we believe it leads to a culture of less time off over all, and we like to be well rested as a team)
Free Hydrant at the office
Outrageous skyline views from the office.
A private shower in our office unit for those who bike or run commute.
The chance to be among the first team members at a high-growth CPG start-up, where skill development and learning opportunities are abundant!

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Often we sponsor workout classes around the city and will always invite anyone on the team who would like to take part.
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
50% Citibike subsidy in New York
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
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