Senior Director, Strategic GSI Alliances at Braze

| Greater NYC Area | Remote
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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT YOU'LL DO

Braze’s Alloys partner ecosystem includes world-class agencies and consultancies that are invested in helping their clients to deliver on the promise of a premium customer experience. They’re trusted advisors to our customers, and play an integral role in acquiring new customers, and retaining and growing our existing customer base.

This experienced partnerships leader will scale and expand on the success of the current global GSI partner program. You will be responsible for driving the development and management of our strategic alliances with top-tier GSIs like Accenture and Deloitte.

The Senior Director, Strategic GSI Alliances will evolve the GSI alliance strategy and GTM plan. Your responsibility will be to develop and oversee the execution of revenue-driving programs and initiatives, evangelizing Braze’s value proposition within top-tier GSIs, and facilitating the GSI value proposition within Braze. Key to the position is effective collaboration with multiple cross-functional stakeholders, including Sales, Global Service and Support, Marketing, Legal, and Operations.

Key responsibilities include: 

  • Work with Braze Executives and leadership at our strategic GSI partners to develop a joint Braze strategy and GTM business plan that includes investments in specialism development, co-selling and sourcing revenue, and development of differentiated industry solutions. 
  • Execute GTM plans and create region-specific practice development plans, driving GSI resource certification growth and delivering successful outcomes for our customers.
  • Take GSI sales plays, offerings, and industry solutions to specific markets for local execution and engagement with our Braze field sales teams
  • Ensure effective and timely internal and external communication and coordination of Braze’s GSI strategy and execution results.
  • Review sales play metrics and effectiveness on a recurring basis with Partners and Braze Sales/Alliances Leadership. Maintain dashboards that communicate to executive leadership the effectiveness of programs and investments.
  • Understand the demands of our Enterprise business and translate these into business wins for Braze and our strategic GSI partners
  • Commercialize differentiated industry solutions or product extensions to leverage IP and vertical/industry expertise.

WHO YOU ARE

  • 8+ years in a SaaS channel management role focused on GSIs, and an extensive GSI contact network
  • Demonstrable proof of producing measurable results of sourced business pipeline, influenced revenue, and channel sales through GSIs
  • Understanding of service offering creation, marketing, lead generation, and professional services organization key performance indicators.
  • Strong executive selling and business development skills; proven ability to understand different partner GTM and organizational models.
  • Proven ability to build, lead and execute against a comprehensive business plan in a cross-functional environment.
  • Strong drive and character qualities that match with Braze Core Values and inspires others to follow and act
  • Executive presence to lead and manage the most strategic global partners, and ability to evangelise, educate, and ‘hold’ a room with Braze and GSI Executive Leadership
  • Strong tolerance for ambiguity; able to focus and execute in a changing environment; ability to make things happen.
  • Ideally, experience working for a GSI and intimate knowledge of matrixed GSI org structure, dynamics, and effective business case development

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • AfterEffectsDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • MarketoLead Gen

Location

Easily accessible from Penn Station and Hudson Yards.

An Insider's view of Braze

What are some social events your company does?

Every month, a different department hosts a social event - this provides a great opportunity to get to know and collaborate with people across teams. In addition to broader team social events, we also host a quarterly team outing where we do team building activities and socialize outside the office. It’s really fun!

Zana

Business Development Manager, East

How do you collaborate with other teams in the company?

I work closely with teams from across marketing, as well as from a variety of different departments—from customer success to product—to inform the content we create. Thankfully, the people at Braze aren’t just really smart; they’re also thoughtful and kind. That makes collaboration easier and something I look forward to every day.

Todd

Managing Editor, Content Marketing

How would you describe the company’s work-life balance?

At Braze, we refer to work-life balance as work-life harmony -- and we strongly value it. Our flexible paid-time-off policy gives team members the ability to take time off in the way that suits them best.

Andrew

Senior Manager, People Relations

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with Nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
We have a number of ERGs to help enhance our employees' experience while working with us. Including [email protected], [email protected], Femmentor, Healthy Minds @ Braze, [email protected], [email protected], [email protected]
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
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