Senior IT GRC Analyst

| Greater NYC Area
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About SevenRooms

SevenRooms is a guest experience platform that helps hospitality operators connect data across the guest journey. We enable operators to automatically drive revenue & profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat business. Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.‘s annual Best Workplaces & Forbes’ Best Startup Employers lists in 2020.


About The Role

We are looking for a Senior Technology GRC Analyst to support the team in the development of IT policies, processes and controls around SevenRooms’ PCI compliance, SOC2 compliance and other technology risk management activities. You will assist the Security and Compliance team with expanding and building a leading information security practice to transform our information security capabilities and IT compliance posture. You will be joining a growing team of information security professionals and reporting directly to our Director, Security Compliance & Risk.

This role will require an execution-oriented and strong team player who can work across the organization to help manage our audit requirements, identify process improvements and lead themselves and others in project completion. 

What You’ll Do
  • Compliance Management: Execute on our Technology GRC plan to ensure an effective internal control environment for PCI, SOC 2, ISO2700x and other regulatory requirements (e.g., GDPR, CCPA); Review, implement and maintain a GRC tool to drive a risk aware and compliant-centric organization   
  • Continuous Improvement: Coordinate and manage cross-functionally to assist business units in the development and implementation of remediation plans related to IT controls; Create and maintain internal control narratives, flowcharts and risk matrices.
  • Technology Risk Management: Support the management in identifying key technology risks, forward thinking mitigation strategies and improvements to the business process. 
  • Policies and Procedures: Review and enhance IT security policies and procedure documents based on ISO2700x standards; Develop and maintain ITGC process flows, procedural documentation and effective compliance strategies for key applications in a complex SaaS environment.  
  • Internal Communication: Educate the IT organization on governance, risk and controls, and compliance concepts
  • Vendor Risk Management: Coordinate with third parties/auditors for all matters related to PCI audits, SOC 2 audits, Vendor Security Reviews, and financial audits. 
Who You Are
  • 3 - 5 + years of relevant experience in the fields of Information Systems audit, IT Risk Assurance, Internal and/or External audit (Big 4 preferred) 
  • Experience working at a SaaS company preferred
  • CISA, CISSP or equivalent Information Technology audit or security certifications are preferred 
  • Working knowledge of information security and computer networks, servers, database and SaaS technologies 
  • Experience working with GDPR, ISO2700x, ISO27017 and other regulations preferred 
  • Knowledge of the COSO 2013, COBIT and ITIL frameworks preferred
  • Proven ability to lead self and others in executing discrete tasks and developing compliance strategies to drive effective results
  • Proven ability to manage projects to conclusion, while collaborating with a diverse group of professionals from both technical and non-technical backgrounds
  • Highly organized and detail-oriented, with strong analytical, problem solving, and critical thinking skills. 
  • Effective verbal and written communication skills with a proven ability to break down technical aspects of compliance into basic concepts 
  • Maintains updated knowledge of best practices in the field of technology risk management, compliance and data privacy
What We Offer
  • Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
  • Comprehensive benefits package: A full slate of benefits coverage including: medical, dental, vision, pre-tax commuter options, gym reimbursements, 401K, and unique memberships through One Medical and Perkspot.
  • Flexible and independent working schedule: We offer unlimited vacation because we trust you to take the time you need to recharge and be your most productive self.
  • Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall development as a leader in the industry.

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/3iUUpYK

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
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    • PythonLanguages
    • SwiftLanguages
    • Objective-CLanguages
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    • SalesforceCRM
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    • MailChimpEmail
    • IntercomEmail
    • MarketoEmail
    • MarketoLead Gen

Location

Located in the heart of Chelsea, SevenRooms is surrounded by awesome lunch and after-work spots! We are close to the F/M, 1/2/3, N/Q/R and PATH trains

An Insider's view of SEVENROOMS

What are some social events your company does?

SevenRooms employees get to enjoy activities that are equal parts team building & fun! As a company that takes a culture-first approach, we enjoy group fitness classes, cooking classes, an industry speaker series, happy hours, meditation workshops, dinners at restaurant clients, wine tastings and more. We're always crowdsourcing new event ideas!

Bianca Esmond

Director, Brand Marketing

What does your typical day look like?

My typical day starts with phone calls with candidates who are interested in careers at SevenRooms. We connect about our open roles, what they're looking for in their next career move, and any questions they may have. Once my calls wrap up, my afternoons are typically filled with planning internal programs -- like our popular lunch & learns!

Natalie Magioncalda

Senior Manager, Talent Experience

How does the company support your career growth?

We believe in investing heavily in our people, from weekly learning sessions on industry and product-specific topics, to keeping the sales team on their toes with pitch tests and in-person trainings. Additionally, we shadow our clients’ host stands and offices on a frequent basis, which allows all team members to see SevenRooms in action!

Alexa Parisella

Director of Strategic Accounts

What projects are you most excited about?

At SevenRooms, it’s been exciting to see the conversation shift from a data-driven system being a ‘nice to have’ to a ‘must have.’ I joined because I believe in the vision of what we’re building -- and know we’re changing the way the industry operates, one restaurant at a time.

Austen Asadorian

VP of Sales

What are SEVENROOMS Perks + Benefits

SEVENROOMS Benefits Overview

Why SevenRooms?

Competitive Salary - In addition to competitive cash compensation, all employees are eligible for equity and have a stake in our growing business.

Health & Wellness - We provide quality medical, dental and vision insurance combined with company-wide virtual events like meditation and yoga.

Professional Development - SevenRooms offers lunch & learns, guest speaker series and stipends to help advance your professional skills.

Unlimited Vacation - Refresh your mind and body with a vacation policy that puts you in charge of when and how you take time off.

Plenty of Food & Cocktails - It's no secret we love F&B. When we're in the office, we provide weekly catered meals, unlimited snacks, happy hours and cooking classes.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
We have multiple plans offered through our Sequoia, all available through Empire Blue Cross Blue Shield.
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SevenRooms offers 10 weeks paid parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Refresh your mind and body with a vacation policy that puts you in charge of when and how you take time off.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
With an unlimited vacation policy, SevenRooms employees can take off the days they need to reset.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
SevenRooms has monthly company outings (from cooking classes to baseball games), as well as frequent happy hours and events.
Game Room
Stocked Kitchen
SevenRooms offers a fully stocked kitchen including delicious snacks, cold brew and green tea on tap, and unlimited sparkling water options.
Some Meals Provided
SevenRooms provides a catered lunch 2-3x a month during company meetings and lunch & learns.
Happy Hours
Pet Friendly
Recreational Clubs
Yearly company-sponsored softball league.
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
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