While we have a relaxed, fun-loving culture. We’re also incredibly passionate about the kind of work we do. We love engineering successful outcomes for our clients, and always trying to find ways to be even more effective in our performance. We have big ideas, and we are looking for ‘smart creative’ minds that can solve problems, and synthesize data, and continually learn new ways to help clients market smarter.

Our ideal candidate for this role is self-starting, analytical, and enjoys problem solving. This person must also love client facing roles and helping SMBs solve technical challenges that may arise during the onboarding process. The best candidates also have excellent problem-solving skills, and a track record of creatively achieving client objectives, particularly when faced with obstacles, including juggling multiple priorities and servicing partners.

We will give serious consideration to all candidates with a combination of proven account sales growth digital marketing expertise, sound leadership, and experience.

Responsiblities

• Responsible for building and maintaining post-sales relationships with AdHawk customers to sheppard through the onboarding process
• Work closely with both the Sales and Account Management teams to ensure top notch customer service
• Work with clients and Account Managers to understand what conversion events they want to track
• Facilitate clients through successful implementations of Adwords, Facebook, Google Analytics, and GTM tracking codes across their web pages
• QA all conversion events to ensure proper implementation and accurate tracking metrics
• Administrative onboarding tasks such as setting up client reports, ensuring data compliance within our CRM, setting up task workflows, etc.

Requirements

• Self-starter with the ability to work effectively independently
• Interest in providing leadership and accountability and solve business problems through your own subject matter expertise and through your team
• Proactively identifies issues and escalates to Leadership when appropriate
• Leads and contributes to improvements in processes (technical or business) for onboarding, reporting, and analysis
• Has a natural inclination, and passion to learn & grow by making things better for Clients and AdHawk
• Effectively manages clients’ expectations from the start of a relationship through the life cycle of the relationship
• Learns from mistakes, takes action to apply the learning’s and provides peer and team-wide feedback for those in the immediate area of focus
• Bonus points if you have previous experience in implementing and QAing conversion tracking

Who We AreOur mission at AdHawk is pretty simple: simplify the complicated world of digital advertising for small and medium sized businesses. Whether you're an agency looking to streamline operations with software, a franchise looking to automate lead generation for your franchisees, or a business looking for a dedicated growth partner, AdHawk has you covered. The opportunity is massive, and we have the team to execute the vision…except, well, for you.

Responsiblities

• Responsible for building and maintaining post-sales relationships with AdHawk customers to sheppard through the onboarding process
• Work closely with both the Sales and Account Management teams to ensure top notch customer service
• Work with clients and Account Managers to understand what conversion events they want to track
• Facilitate clients through successful implementations of Adwords, Facebook, Google Analytics, and GTM tracking codes across their web pages
• QA all conversion events to ensure proper implementation and accurate tracking metrics
• Administrative onboarding tasks such as setting up client reports, ensuring data compliance within our CRM, setting up task workflows, etc.

Requirements

• Self-starter with the ability to work effectively independently
• Interest in providing leadership and accountability and solve business problems through your own subject matter expertise and through your team
• Proactively identifies issues and escalates to Leadership when appropriate
• Leads and contributes to improvements in processes (technical or business) for onboarding, reporting, and analysis
• Has a natural inclination, and passion to learn & grow by making things better for Clients and AdHawk
• Effectively manages clients’ expectations from the start of a relationship through the life cycle of the relationship
• Learns from mistakes, takes action to apply the learning’s and provides peer and team-wide feedback for those in the immediate area of focus
• Bonus points if you have previous experience in implementing and QAing conversion tracking

Who We AreOur mission at AdHawk is pretty simple: simplify the complicated world of digital advertising for small and medium sized businesses. Whether you're an agency looking to streamline operations with software, a franchise looking to automate lead generation for your franchisees, or a business looking for a dedicated growth partner, AdHawk has you covered. The opportunity is massive, and we have the team to execute the vision…except, well, for you.