Trust & Safety Processor at Snap Inc.
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
We’re looking for team members who are interested in Part-Time Trust & Safety processing work to join Team Snapchat! We’re seeking individuals with safety experience (former first responders, social workers, online safety experts, Veterans) who are eager to help our community and make a difference. These are remote positions open to candidates who reside in the following states: CA, CO, DC, GA, IL, MA, MD, MI, MN, NC, NY, OH, OK, OR, PA, TX, UT, and WA.
What you'll do:
Review content identified by hash-list databases and other proactive measures that flag images and videos that may be illegal or violate our Community Guidelines and Terms of Service requiring removal and potential reporting to entities such as the National Center for Missing and Exploited Children or other authorities.
Take appropriate action per operations policies and follow through clearly and consistently on every report
Identify and escalate new issues and trends to achieve results
Contribute to Snap’s global Trust & Safety team
Participate in Trust & Safety Wellness and Resiliency Programs.
Prior social work, online-safety or public safety work experience
Flexible work-hours (part-time 5-10 hours per week including weekends) on a scheduled basis
Excellent verbal and written communication skills
Ability to prioritize tasks and work independently
Great judgement and ability to problem-solve, both independently and with peers
Developed perspective on prominent trends and issues in the online safety world
A passion for online safety as well as the prevention of inciting, hateful, extremist and false content
A background in either public safety, social work, or trust & safety operations (former / inactive law enforcement)
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected]