Organic Social & Community Lead

Job Description

Bring Agilent’s brand to life through compelling, culturally relevant social storytelling. As our global lead for organic social and community strategy, you will drive audience engagement, cultural relevance, and brand affinity—pushing the boundaries of how we show up across social platforms and digital communities.

What We’re Looking For

• A strategic thinker who can connect social media efforts to business and brand outcomes

• A hands-on leader who understands how to drive engagement through content, community, and platform-native behavior

• A strong communicator who can influence stakeholders and embed social into broader marketing programs

Responsibilities

• Develop and advance the global organic social and community engagement strategy aligned with brand, marketing, and business priorities in partnership with Global Digital Media Manager​

• Drive long-term audience growth, engagement quality, retention, and advocacy across social ecosystems​

• Own the organic content roadmap and editorial direction across social platforms​

• Guide development of platform-native, audience-centric content strategies optimized for engagement and community participation rather than vanity metrics​

• Lead the evolution toward high-relatability and interest-based content approaches where appropriate​

• Ensure the brand maintains a relevant, authentic, and differentiated presence across social channels and emerging digital communities​

• Monitor evolving platform behaviors, creator trends, and audience dynamics to identify opportunities for stronger cultural relevance​

• Oversee community engagement strategies and moderation frameworks to strengthen customer relationships and brand trust.

• Partner with Social Listening and Community Insights Manager to translate audience sentiment and engagement trends into actionable recommendations

• Lead organic-first experimentation across emerging social platforms, creator ecosystems, and community formats​

• Champion innovative approaches in AI-enabled content workflows, community management, and scalable content creation practices​

• Partner with MarComms, Campaign, Product Marketing, Paid Social, and PR/Brand teams to embed social storytelling and audience engagement strategies into integrated marketing programs​

• ​​Influence campaign direction early in the planning process to ensure social-first execution readiness

• Lead and develop Organic Social Specialists, community resources, and interns​

• Support capability development through coaching, training programs, and knowledge sharing across the broader social media function​​

Qualifications

• Due to the global nature of this role, candidates must be located on the U.S. East Coast.

• Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience)

• 8+ years of experience in organic social media strategy and community management

• Proven track record of owning and scaling organic social channels (e.g., LinkedIn, Instagram, Facebook)

• Demonstrated success driving meaningful engagement (comments, shares, conversations, community participation)—not just follower growth

• Experience developing and executing global social content strategies and editorial roadmaps

• Strong experience translating complex or technical topics into compelling, audience-centric social storytelling

• Experience partnering cross-functionally with Brand, PR, Product Marketing, and Paid Media teams

Preferred Qualifications

• Experience building and managing active online communities, including engagement and moderation strategies

• Strong understanding of B2B social media, with LinkedIn as a primary platform

• Experience leveraging social listening and audience insights tools to inform strategy

• Experience experimenting with emerging platforms, creator ecosystems, or new content formats

• Familiarity with AI-enabled tools for content creation, optimization, or workflow efficiency

• Experience leading or mentoring social media or community teams

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least June 25, 2026 or until the job is no longer posted.

The full-time equivalent pay range for this position is $133,120.00 - $208,000.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: Marketing