Similar Jobs
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Manage a portfolio of dealer clients to retain and grow revenue via product utilization, upgrades, upsells and consultative support. Monitor account performance, resolve risks, deliver trainings, conduct virtual and occasional onsite engagements, collaborate with internal teams, and support new PMs and special projects to drive client success.
Top Skills:
MS OfficeScreen Share TechnologiesWeb-Based Systems
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide tactical HR support for Manheim Shared Services including employee relations, program implementation, talent and workforce initiatives, data analysis and reporting, and continuous improvement. Advise managers on policies, coordinate HR program logistics, conduct exit interviews, and partner with HRBPs and COEs to improve employee experience and organizational effectiveness. Up to 25% travel; US remote.
Top Skills:
Excel
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Manage a portfolio of dealer clients to retain and grow revenue through product adoption, upsells, consultative engagement, performance analysis, and issue resolution. Serve as client advocate, deliver trainings, collaborate with teams, and travel to client sites as needed.
Top Skills:
Microsoft SuiteScreen Share TechnologiesWeb-Based Systems
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Job Summary: We are seeking a driven Concierge Coordinator to educate members on the benefits of the Sword program and helping members to engage in our program if they wish.
What you’ll do on a daily basis:
- Place 100+ outbound calls to members and respond to inbound members inquiries.
- Speak with prospective members and show them the benefit of enrolling in Sword’s digital physical therapy services.
- Troubleshoot and follow up with members to help them enroll
- Provide concierge-level service with every member we connect with and establish a successful rapport to instill trust in our team.
- Proactively communicate the benefits and the value of our service with every member you contact.
- Collect and maintain accurate notes in our data system.
- Follow up in a timely way with members and other team members.
- Meet personal/ team qualitative and quantitative targets.
What We Are Looking For:
- Bachelor's Degree preferred
- 2 years of inside sales experience preferred
- Experience in cold calling, call center is preferred
- Ability to navigate across technology platforms
- Excellent communication and interpersonal skills
Why You Should Apply:
- Be a part of a groundbreaking company where technology meets empathetic patient care.
- Career development opportunities in a fast-growing sector of the healthcare industry.
- A role with direct impact: your work meaningfully contributes to the health and well-being of our members.
- An attractive base salary with the potential for significant earnings through our incentive program.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
SWORD Health New York, New York, USA Office
New York, NY, United States
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
