.png)
Manages carrier relationships and daily partial-freight operations for assigned shipper accounts. Responsibilities include consolidating and planning loads, scheduling pickup and delivery appointments, tracking shipments, resolving exceptions, maintaining accurate TMS records, and supporting clean billing. The role serves as the primary day-to-day account contact and identifies new lanes and shipment volume for the sales team.
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
The Partial Account Development Representative will focus on managing existing relationships with carriers, ensuring seamless, transactional booking, and providing daily support in operations for the Partial team. You’ll be responsible for the day-to-day activities such as planning loads, schedule appointments, and track freight for shipper accounts. You will excel by leveraging strong relationships with carriers, ensuring their needs are met while continuously delivering results.
What You'll Do
- Build consolidated and multi-stop loads by weight, linear feet, cube, lane, and delivery windows.
- Book and confirm pickup and delivery appointments, making sure transit times and appointments are partial-friendly. Rework schedules when plans change.
- Track loads to delivery, update customers before they ask, and resolve exceptions (missed appointments, detention, TONUs, OS&D).
- Keep TMS records accurate so billing closes cleanly.
- Serve as the day-to-day contact for assigned accounts, and flag new lanes and volume to the sales team.
Qualifications
- 1+ year in business development, sales support, or account management in freight or logistics.
- Hands-on scheduling, tracking, or load planning experience.
- Strong communication by phone, email, and chat.
- Comfort with weights, pallet counts, linear feet, and time windows.
- Ability to juggle many shipments and stay accurate.
- Proficiency in Excel or Google Sheets; quick TMS adoption.
- Partial, LTL, or multi-stop truckload experience.
- Brokerage or 3PL background.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and take part in learning opportunities through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the heart of downtown Chicago, IL!
- Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.
Similar Jobs at Arrive Logistics
Logistics • Sales • Software • 3PL: Third Party Logistics
Manage delivery-to-cash for assigned accounts: serve as primary customer liaison, ensure accurate invoicing, collect past-due payments, resolve billing discrepancies, monitor AR aging, support sales/BizDev, reconcile revenue and cash, develop SOPs, and drive process improvements to maintain cash flow and customer satisfaction.
Top Skills:
ExcelMS OfficeOracle NetsuitePivottablesVlookup
Logistics • Sales • Software • 3PL: Third Party Logistics
Completes training to secure nationwide carrier capacity for customer shipments. Makes high-volume inbound and outbound calls, negotiates with qualified carriers, resolves transit issues, and provides shipment tracking updates to internal sales teams. The role requires strong communication, accountability, multitasking, and performance in a fast-paced logistics environment, with potential advancement into sales.
Logistics • Sales • Software • 3PL: Third Party Logistics
Leads Arrive Logistics’ classroom and floor-training programs for early talent. Oversees trainers, onboarding, coaching, management development, continued education, and a two-year rotational program. Uses performance, retention, and hiring metrics to identify risks, improve ramp time, measure training ROI, and strengthen leadership pipelines. Partners across sales, operations, and management development teams while modernizing content delivery through digital and AI-enabled learning tools. The role also manages geographically distributed teams and supports engagement across offices.
Top Skills:
Ai-Enabled Learning TechnologiesDigital Learning ToolsLearning Management Systems (Lms)
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
