Owns strategic provider relationships within an assigned Houston territory to grow referrals and partnerships. Drives territory plans, conducts provider meetings and education, analyzes referral trends, supports onboarding, and collaborates cross-functionally to improve patient access and deliver measurable value.
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform—removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better.
Partner Account Manager - Houston, Texas
The Partner Account Manager (PAM) serves as the strategic relationship owner for an assigned geography that includes healthcare providers, physician groups, health systems, and referral partners. This role is responsible for growing market adoption, expanding strategic partnerships, increasing referral volume, and ensuring an exceptional experience for providers and patients throughout the referral journey. As the face of Luna within the market, the PAM develops executive-level relationships, identifies opportunities to improve access to clinically appropriate therapy, and collaborates across Clinical, Operations, Product, Marketing, and Customer Success to deliver measurable value to our healthcare partners.
Success in this role requires a consultative sales approach, strong business acumen, exceptional relationship management, and the ability to execute against market growth objectives.
Success in this role requires a consultative sales approach, strong business acumen, exceptional relationship management, and the ability to execute against market growth objectives.
The Partner Account Manager (PAM) is responsible for building and growing relationships with physicians, healthcare providers, health systems, and referral partners within an assigned territory. This role focuses on increasing referrals, expanding strategic partnerships, and improving patient access to Luna's services.
As the primary point of contact for provider partners, the PAM works closely with Clinical, Operations, Marketing, Product, and Customer Success teams to deliver an exceptional experience for both providers and patients.
How you will have an impact
- Build and maintain strong relationships with physicians, healthcare providers, and referral partners.
- Develop and execute territory plans to drive referral growth and market expansion.
- Identify new partnership opportunities and grow existing accounts.
- Conduct in-person and virtual provider meetings, presentations, and educational events.
- Analyze referral trends and account performance to identify growth opportunities.
- Collaborate with cross-functional teams to ensure a seamless provider and patient experience.
- Serve as the voice of the customer by sharing provider feedback and market insights.
- Support onboarding and adoption of new provider partnerships.
- Maintain accurate CRM records, pipeline activity, and account plans.
- Represent Luna professionally and consistently deliver exceptional customer service.
- Achieve territory goals for referral growth, provider engagement, and account development.
What Luna Can Offer You:
- Uncapped bonus structure
- Hybrid/remote work
- Employee referral program
- Medical, dental and vision benefits on the 1st of the month following start
- 401k
- Unlimited PTO
- Enormous opportunity to grow with well-positioned for tremendous upside and career trajectory
What you can offer Luna
- Minimum 5+ years of healthcare sales/account management experience, including sales, project management, strategic planning, and implementation of broad initiatives.
- OT/PT license and experience preferred
- Able to travel within the assigned region as customer needs dictate. Expected 50% of the time.
- Ability to use G Suite, CRM (preferably HubSpot)
- Excellent presentation, organizational, interpersonal, and communication skills.
- Valid Driver's License
- Must provide their own vehicle, however, mileage reimbursement will be covered.
- Minimum Bachelor's degree
- Positive, competitive, self-starter with an ability to manage a high-growth territory
- Must be based in Houston or surrounding area.
Care Exceptionally * Incredibly Relentless * Be Impactful * 1% Better, Every Day
#3 Best Employer in Healthcare (Forbes, 2025)
#1 Best Company in MSK Care (Forbes, 2025)
#13 World's Most Innovative Companies in Healthcare (Fast Company, 2024)
Exceptional Performance Designation (Medicare/CMS MIPS, 2022, 2023, 2024)
Gold Indigo Design Award for mobile app design excellence 2020
Luna Physical Therapy New York, New York, USA Office
253 Broadway, New York, United States, 10007
Similar Jobs
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Lead buy- and sell-side Quality of Earnings engagements: analyze financials, assess earnings quality, working capital, and net debt; prepare diligence reports and presentations; manage VDRs; mentor junior staff; support valuation, deal structuring, integration planning, and business development.
Top Skills:
ExcelFinancial DatabasesVirtual Data Rooms
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Provide controller-level advisory to skilled nursing clients: oversee financial reporting, budgeting, forecasting, KPI/benchmarking analysis, technical accounting support, operational improvement recommendations, and lead and coach client teams to improve financial stability and reporting quality.
Top Skills:
PointclickcareQuickbooks OnlineSage Intacct
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Lead transaction advisory engagements by performing financial analysis and modeling, evaluating deal structures and valuations, managing multiple projects, liaising with clients and cross-functional teams, preparing clear reports and presentations, and reviewing junior team members' work to ensure accuracy and high-quality deliverables.
Top Skills:
ExcelFinancial Databases
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
